Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cavon Steen

Detroit

Summary

Enthusiastic sales specialist with a solid background in customer support and sales and marketing strategies. Known for delivering impactful product knowledge and fostering strong customer relationships. Aiming to leverage expertise to optimize customer experiences and contribute to business success.

Overview

3
3
years of professional experience

Work History

Product Specialist

Ray Laethem Buick GMC
Detroit
10.2025 - 12.2025
  • Provided detailed product knowledge training to sales staff and new team members.
  • Assisted customers with product selection and features at Ray Laethem Buick GMC.
  • Coordinated vehicle demonstrations to showcase key features and benefits to clients.
  • Collaborated with marketing team on promotional materials for new product launches.
  • Responded promptly to customer inquiries regarding vehicle specifications and options.

Sales Associate

CVS
Grosse Pointe
03.2024 - 05.2025
  • Greeted customers and provided exceptional customer service.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Processed transactions accurately using the point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Educated customers on promotions and loyalty programs during checkout interactions.
  • Managed cash register operations, balancing drawers at shift end for accuracy.
  • Worked with fellow sales team members to achieve group targets.
  • Answered phone calls promptly with a professional demeanor.

Sales Associate

Pet Supplies Plus
Grosse Pointe
06.2023 - 02.2024
  • Maintained clean and organized store displays for better customer experience.
  • Engaged with customers to provide information about pet care and products.
  • Collaborated with team members to improve store operations and workflow.
  • Monitored inventory levels and reported low stock items to management.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.

Education

High School Diploma -

Harper Woods Virtual Academy
Clinton Township, MI
05.2024

Skills

  • Product training and marketing
  • Customer support and engagement
  • Sales strategy and expertise
  • Market analysis
  • Relationship management
  • Complaint resolution
  • Effective communication
  • Adaptability and detail orientation

Timeline

Product Specialist

Ray Laethem Buick GMC
10.2025 - 12.2025

Sales Associate

CVS
03.2024 - 05.2025

Sales Associate

Pet Supplies Plus
06.2023 - 02.2024

High School Diploma -

Harper Woods Virtual Academy
Cavon Steen