Cayce Cossey Ruegg
Dallas,TX
Summary
Facilitate company growth by converting executive strategies into actionable plans that enhance operational efficiency. Skilled at implementing operational improvements to drive productivity and profit growth. Demonstrated abilities in fostering positive relationships with stakeholders, partners, and clients while delivering high- impact business results. Known for problem- solving acumen, innovative thinking, and strong communication skills.
Overview
6
6
years of professional experience
Work History
VP- Financial Institutions
PAI/Brinks
Dallas, USA
01.2024 - Current
- Drove retention and growth of $20M book of business across all FI markets, including Tier 1 banks and small community credit unions.
- Achieved sales team goals for 2024 and 2025, outperforming all others in our line of business.
- Facilitated change across departments by refining contract language to align with client SLAs.
- Structured business decisions to enhance operational efficiency and meet client service expectations.
Director, ATM Product Support- FI Accounts
PAI/Brinks
Dallas, USA
04.2022 - 01.2024
- Established key operational infrastructure for financial institution account retention during PAI/Brinks acquisition.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Facilitated successful onboarding and rollout of new terminals through leadership of a dedicated team, overseeing ITM projects and two 100+ unit Tier 1 projects.
FI Channel Manager
Hyosung Americas
08.2019 - 04.2022
- Promoted to manage Hyosung’s two largest partner accounts after leading six accounts to meet and surpass their revenue goals in 2019, 2020, and 2021.
- Created and executed transparent goals and territory plans with partner leadership that empowered the partner on their path to success.
- Nominated for Employee of the Year in 2021 for leadership on an enterprise-wide process improvement project involving multinational teams, budgets, and third-party vendors.
Education
Bachelor of Arts - Communication
University of Arkansas
Fayetteville, AR05-2014
Skills
- Team leadership and mentoring
- Contract negotiation
- Financial analysis
- Vendor management
- Effective communication
- Change management
- Performance measurement
- Customer education
- Sales metrics and reporting
- Strategic planning
- Project management
Websites
Timeline
VP- Financial Institutions
PAI/Brinks
01.2024 - Current
Director, ATM Product Support- FI Accounts
PAI/Brinks
04.2022 - 01.2024
FI Channel Manager
Hyosung Americas
08.2019 - 04.2022
Bachelor of Arts - Communication
University of Arkansas