Cayden Beck
Chelsea,AL
Summary
Dynamic and results-driven professional with extensive experience at Lowe's Home Improvement, excelling in customer service and leadership. Proven track record in enhancing team efficiency and implementing inventory management systems, achieving consistent project completion. Strong problem-solving abilities and a commitment to workplace safety foster a productive and positive environment.
Overview
3
3
years of professional experience
Work History
Department Supervisor Outside Lawn and Garden
Lowes Home Improvment
Birmingham, AL
03.2025 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Managed team of Number employees, delegated tasks and held each employee accountable for completing assignments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
- Built and designed large displays weekly to promote specific products.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
- Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Associate Lumber and Building Materials
Lowes Home Improvement Warehouse
Little Rock, AR
08.2024 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Golf Pro Shop Employee
The Links at the Rock
North Little Rock, AR
09.2024 - 03.2025
- Educated customers on proper golf etiquette and rules both on-and off-course situations to maintain a pleasant playing environment for all guests.
- Managed tee time reservations efficiently while accommodating walk-ins whenever possible, optimizing course usage rates during peak hours.
- Contributed to a positive work culture by effectively collaborating with colleagues as part of a cohesive team.
- Developed strong rapport with frequent pro shop visitors in order to anticipate their preferences while recommending suitable products or services.
- Ensured accurate cash handling procedures were followed while processing transactions quickly for smooth customer experiences at checkout points.
- Maintained an organized and visually appealing pro shop environment, ensuring a welcoming atmosphere for guests.
Sales Associate Outside Lawn and Garden
Lowes Home Improvment
Birmingham, AL
04.2024 - 03.2025
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Cart Washer
Country Club Of Arkansas
Maumelle, AR
08.2022 - 01.2023
- Contributed to a safe and healthy work environment by adhering to company safety guidelines and protocols.
- Identified areas for improvement in cart washing processes and provided suggestions to management for continuous process enhancement.
- Provided exceptional customer service by returning cleaned carts promptly and courteously as needed.
- Streamlined cart washing procedures for faster turnaround times and increased productivity.
Education
No Degree - Finance
University of Arkansas At Little Rock
Little Rock, ARNo Degree - Finance
Louisiana Tech University
Ruston, LAMaumelle High School
Maumelle, AR05.2020
Skills
- Customer service
- Workplace safety
- Problem resolution
- Problem-solving
- Customer relations
- Time management
- Leadership skills
Accomplishments
5 service starts while working at Lowe’s which are for great customer service and working hard and making the department look clean, safe, and in stock on a regular basis.
Recognized in Quarter 2 District News letter for making big strides in how outside lawn and garden department has looked and performed since I took over.
Timeline
Department Supervisor Outside Lawn and Garden
Lowes Home Improvment
03.2025 - Current
Golf Pro Shop Employee
The Links at the Rock
09.2024 - 03.2025
Sales Associate Lumber and Building Materials
Lowes Home Improvement Warehouse
08.2024 - 04.2025
Sales Associate Outside Lawn and Garden
Lowes Home Improvment
04.2024 - 03.2025
Cart Washer
Country Club Of Arkansas
08.2022 - 01.2023
No Degree - Finance
University of Arkansas At Little Rock
No Degree - Finance
Louisiana Tech University
Maumelle High School