Cayden Deis
Ogden,Utah
Summary
1 - Always Aiming to Assist.
2 - Learning & Mastering Skills.
3 - Striving To Stand Out & Go Above and Beyond.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Guard
Securitas
Salt Lake City, Utah
11.2022 - Current
- Escorted and observed guests and employees, maximizing safety and protection.
- Checked surveillance cameras to identify disruptions or unlawful acts.
- Monitored and authorized entrance of vehicles or people to keep property secure.
- Patrolled premises regularly to maintain order and establish security presence.
Access Control/ Security Technician
Stone Security
Salt Lake City, Utah
06.2019 - 09.2022
- Duties included full setup of commercial security systems from pulling wire to installing cameras, card readers, electric strikes, electric hinges, DSM's, mag locks, REX's and more, then wiring and programming all devices together to a designated network and testing for success.
- S2 and CPR certified during 2019 through Stone Security.
- Gained experience and with hand tools, power tools as well as certificate and experience operating lifts (Boom & Scissor).
Manager
Dennys
Ogden, Utah
01.2018 - 01.2019
- Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes.
- Facilitated unloading and stocking of merchandise according to operational guidelines.
- Adhered to corporate standards and regulations, encouraging safe and efficient operations.
- Analyzed financial data and forecasted trends to improve profitability.
Multi-Skill Customer Service Agent
Home Depot
Ogden, Utah
08.2016 - 11.2018
- Addressed problems involving cost, installation and maintenance of kitchen equipment.
- Provided orientation and on-boarding training to new associates.
- Trained on CDA, AS400, CRM.
- Provided excellent customer service on emails, phone calls and chat.
- Met performance goals and call center metrics in fast-paced performance setting.
- Built trust with customers through personalized conversations.
- Answered calls, left voicemails and scheduled follow-up calls to drive customer engagement.
- Recommended improvements in products, services or billing methods to prevent future problems.
Education
High School Diploma -
Two Rivers High School
Ogden, UT05-2014
Ogden Weber Technical College
Ogden, UtahSkills
- Teamwork
- Communication
- Experience with Managing People, Time and Resources
- Experience and Familiarity with Hand/Specialty/Electrical Tools
- Experience in High Pressure Situations
- Familiarity and Knowledge of Computers, Computer Software, Computer Hardware, Systems, Programs and Peripherals
Certification
- MTA IT Professional Certification 98-366
- Currently working towards Net + and Security + Certifications at Ogden-Weber Technical College
References
Kirk Dougherty (Current coworker) - (801)317-7401
Eric Tart (Current Manager) - (801)837-8006
Josh Deromedi (Current Coworker) - (385)394-9266
Jason Kendrick (Previous Manager at Stone Security) - jkendrick@stonesecurity.net
Jeremy Hanks (Previous Coworker at Stone Security) - jertilly@gmail.com
Timeline
Security Guard
Securitas
11.2022 - Current
Access Control/ Security Technician
Stone Security
06.2019 - 09.2022
Manager
Dennys
01.2018 - 01.2019
Multi-Skill Customer Service Agent
Home Depot
08.2016 - 11.2018
High School Diploma -
Two Rivers High School
Ogden Weber Technical College