Cayden M Brown
Duluth,MN
Summary
Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at Grandma's Saloon to enhance guest experiences. My adeptness in cash handling and guest engagement, coupled with a track record of improving operational efficiency at Grandview Lodge, underscores my ability to meet and exceed employer expectations. Working Well with people and having a strong understanding of entertainment which will translate to the Marketing Internship position for Huskies baseball.
Overview
3
3
years of professional experience
Work History
Server / Bartender
Grandma’s Saloon
08.2024 - Current
- Provided attentive service during high volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Golf Course Outside Service
Grandview Lodge
02.2023 - 05.2024
- Facilitated effective communication between pro shop staff, groundskeepers, and outside service attendants to ensure optimal operation conditions.
- Improved guest experiences by promptly addressing any issues or concerns related to the outside scenes.
- Efficiently managed pace of play during busy periods by monitoring course activity and providing timely assistance when necessary.
- Ensured proper storage of guest belongings by securely organizing clubs in the bag room or other designated areas.
Education
BBA - Marketing
University of Minnesota Duluth
Duluth, MN05.2027
Skills
- Strong work ethic
- Good communication with people
- Social media management
- Building relationships
- Flexibility
- Decision-Making Under Pressure
- Entrepreneur
- Strong leadership
- Task Prioritization and Time Management
- Critical Problem Solving
- Critical thinking
- Collaboration and Teamwork
Timeline
Server / Bartender
Grandma’s Saloon
08.2024 - Current
Golf Course Outside Service
Grandview Lodge
02.2023 - 05.2024
BBA - Marketing
University of Minnesota Duluth
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