Customer-focused early-career professional with experience in customer service, order fulfillment, inventory management, and supplier coordination; known for conflict resolution, product knowledge, and accurate, efficient operations.
Overview
2027
2027
years of professional experience
Work History
Customer Service
Clarity Capital Partners
Newport Beach, California
01.2024 - Current
Built strong customer relationships through personalized assistance and dedicated support.
Conflict resolution, time management, Listened to customer concerns and provided tailored solutions to meet their needs. Worked to understand customer inquiries and provide relevant information. and Communicated clearly with customers to ensure comprehension of information. effectively to customers.
Supported team members in managing client interactions, enhancing overall customer experience.
Sales Associate - Lumbar Department
Home Depot
Mission Viejo, California
Engaged customers using interpersonal skills to guide product selection, sizing, and styling, enhancing customer satisfaction.
Assisted Home Depot customers with product selection and project guidance.
Greeted shoppers and answered questions about tools, materials, and services.
Identified and retrieved merchandise across the sales floor for customer inquiries. and checked inventory across Home Depot sales floor.
Coordinated inventory levels and supplier communication to maintain material availability, ensuring daily operational deadlines and accuracy standards were met.
Online Order Fulfillment
Target
Laguna Niguel, California
Streamlined order fulfillment by efficiently picking, packing, and processing inventory under strict productivity and safety guidelines to enhance operational flow.
Utilized digital tracking systems for order accuracy, reviewed production schedules to achieve daily objectives, and organized workstations to support facility efficiency.
Reviewed customer orders prior to production runs ensuring accuracy of order fulfillment.
Organized warehouse shelves and racks for efficient retrieval of products during the order fulfillment process.
Responded quickly to customer inquiries regarding order fulfillment issues.