Cayden Welsh
Missoula,MT
Summary
Offering strong customer service skills and demonstrates ability to manage multiple responsibilities while maintaining a positive and professional attitude. Contributes to smooth and efficient workflow, focusing on timeliness and accuracy. Ready to learn and excel in a dynamic environment enhancing customer satisfaction and streamlining operations to boost overall efficiency.
Overview
1
1
year of professional experience
Work History
Online Grocery Associate
Walmart
06.2023 - 11.2023
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Adhered to company policies regarding food safety and handling procedures throughout the entire online grocery operation.
- Reviewed, located, prepared and packaged merchandise for each order.
- Tracked substitutions and informed customers of changes.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
- Reviewed orders prior to pick up for accuracy and purchase-by dates.
- Greeted customers and carefully loaded all purchases into vehicles.
- Helped in-store customers locate products and checked for merchandise at other sites.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to online orders.
- Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
- Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
Stock Associate
Walmart
08.2022 - 06.2023
- Maintained effective team member communication.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom and on the sales floor.
- Stocked merchandise, clearly labeling items, and arranging accordingly.
- Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
- Used dollies and pallet jacks to unload and organize merchandise from dry van grocery trucks and refrigerated trucks.
- Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
- Set up, cleaned and organized product displays.
- Greeted and assisted customers with product inquiries, locating items, and providing relevant information.
- Assisted in training new Stock Associates.
- Assisted colleagues in all other departments when needed.
Education
High School Diploma -
Big Sky High School
Missoula, MT05-2024
Skills
- Good customer relations
- Flexibility, adaptability to change
- Complaint resolution
- Food safety awareness
- Attention to detail
- Time management
- Heavy lifting
- Safe lifting techniques
- Upbeat and outgoing attitude
Timeline
Online Grocery Associate
Walmart
06.2023 - 11.2023
Stock Associate
Walmart
08.2022 - 06.2023
High School Diploma -
Big Sky High School
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