Cayden Ynclan

Engaged with commercial clients to assess operational needs and service requirements.
Conducted consultative discussions to identify usage, constraints, and budget considerations.
Recommended tailored solutions that aligned with customer priorities and long-term value.
Built and maintained relationships with repeat commercial and fleet customers.
Collaborated with internal teams to scope projects, align pricing, and meet customer expectations.
Supported deal closure by addressing technical inquiries and resolving objections.
Maintained accurate documentation of customer requirements, quotes, and project specifications.

Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.

Analyzed customer feedback following completed installations, making recommendations for improvement where applicable.

Supervised daily shop operations to ensure efficient workflow.

Trained and mentored junior staff on safety protocols and procedures.

Operated and set up CNC lathes and mills in a production manufacturing environment
Worked from technical drawings, specifications, and quality standards
Collaborated with production and quality teams to meet deadlines and performance expectations
Gained exposure to industrial operations, equipment reliability, and downtime considerations