Caydin Horner
Wholesome International Foods
PITTSBURGH,PA
8
years of professional experience
Strategic Restaurant Leader experienced in team development and performance analysis. Achieved operational efficiency and enhanced guest satisfaction through effective coaching, mentoring, and action plan implementation. Focused on driving profitability and strengthening relationships across multi-location restaurant operations.
Work History
Managing Partner
6 Months- Delivered multi-location operational leadership across Choolaah restaurants, enhancing business performance and supporting leadership teams in daily operations.
- Led restaurant operations with Area Director-level responsibilities, including coaching General Managers, developing management teams, and establishing accountability for operational and financial results.
- Oversaw sales, labor, food costs, inventory, staffing, guest experience, training, and overall restaurant profitability.
- Executed operational visits, identified performance gaps, and collaborated with restaurant leaders to develop and implement targeted action plans.
- Supported recruiting, onboarding, leadership development, succession planning, and talent development across multiple locations.
- Ensured consistent execution of company standards, food safety, hospitality, cleanliness, and operational procedures.
- Analyzed restaurant performance and key business metrics to identify opportunities and drive continuous improvement.
- Provided hands-on leadership during staffing challenges, operational transitions, and high-volume periods to maintain business continuity.
- Cultivated strong relationships with restaurant leadership teams, promoting a culture of accountability, recognition, and continuous growth.
Restaurant Leader
1 Year 2 Months- Managed daily restaurant operations and maintained compliance with health and safety standards.
- Collaborated with senior management to develop promotional strategies for increased sales.
- Enhanced guest satisfaction by addressing concerns promptly and effectively.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Area Coach
6 Years 5 Months- Analyzed financial reports to identify cost-saving opportunities in restaurant operations.
- Coordinated inventory management processes to reduce waste and optimize supply chain logistics.
- Mentored area teams on best practices for customer service and engagement strategies.
- Developed performance metrics to assess team effectiveness and drive continuous improvement initiatives.
- Oversaw compliance with health and safety regulations, ensuring safe working environments across all locations.
- Managed budgets effectively, ensuring adequate allocation of resources while maintaining financial targets.
- Ensured compliance with company policies and procedures, maintaining high standards of service quality across locations.
Education
Associate of Arts - Accounting & Business Managment
Skills
Multi-location leadership
Area director responsibilities
Restaurant profitability management
Analyzed restaurant performance and key business metrics to identify opportunities and drive continuous improvement.
Talent acquisition
Financial management
Standards compliance
Performance analysis
Operational leadership
Leadership relationship management
Timeline
Managing Partner
Wholesome International Foods
03.2026 - CurrentRead More
Restaurant Leader
Raising Cane's Restaurants
01.2025 - 03.2026Read More
Area Coach
Mas Restaurant Group
08.2018 - 01.2025Read More
Zanes State College
Associate of Arts from Accounting & Business Managment
Read More