Caydon Lowrey
4347 Thunderbolt Drive, Scott AFB,IL
Summary
Dynamic professional with extensive customer service experience, specializing in interpersonal communication and team building. Proven track record of increasing sales through effective product recommendations and comprehensive employee training. Expertise in money handling and conflict resolution, consistently creating a positive atmosphere for diverse clientele.
Overview
5
5
years of professional experience
Work History
Customer Sales Representative
Ability One BCS
Scott Air Force Base, IL
11.2025 - Current
- Facilitated deployment readiness by assisting military personnel with equipment procurement and logistical support.
- Coordinated base-wide logistics, executing the secure delivery and transportation of supplies across Scott Air Force Base.
- Managed high-volume cash transactions, maintaining strict financial accountability and accuracy.
- Administered billing and order fulfillment by generating invoices and accurately processing purchase orders.
- Engaged with customers to understand needs and recommend suitable products.
- Oversaw inventory management processes, including the receipt, inspection, and systematic restocking of incoming supplies.
- Maintained an operationally ready retail environment, ensuring facility cleanliness and organizational standards were met.
- Collaborated with team members to maintain organized product displays and inventory.
Cashier
Exchange
Scott Air Force Base
09.2024 - 11.2025
- Follow routine sanitation guidelines
- Communicate effectively with customers of diverse backgrounds
- Appropriately suggested other items to increase companies sales
- Manage money
- Training new employees on how to represent the work environment's mission and values
- Processed customer transactions efficiently, ensuring accurate handling of cash and change.
- Implemented effective communication strategies to address customer inquiries and concerns promptly.
- Supported promotional efforts by highlighting current sales and special offers to customers.
Bagger
Commissary
Scott Air Force Base
01.2024 - 03.2024
- Located items in a time sensitive manner
- Assisted customers with loading groceries and products
- Assisted a diverse community
- Excellent social skills
- Maintained organized bagging area by restocking supplies and disposing of waste properly.
- Collaborated with cashiers to streamline transaction processes and reduce wait times.
Park Ambassador
Busch Gardens
Williamsburg, VA
10.2021 - 04.2022
- Guided guests by providing helpful information about park attractions and services.
- Assisted in the implementation of safety protocols to enhance visitor experience.
- Supported team events by setting up areas for guest engagement and activities.
- Engaged with guests to gather feedback and improve overall park
- assisted people when needed
- Managed the park and oversaw its cleanliness
- Assisted in directions and time management when
Education
High School Diploma -
Mascoutah High School
Mascoutah, IL05-2025
Some College (No Degree) - Aviation
Southwestern Illinois College
Belleville, ILSkills
- Knowledgeable in Google Docs, Excel, Word, and PowerPoint
- Team building
- Employee training
- Sales techniques
- Conflict resolution
- Leadership skills
- Customer service
- Inventory management
- Cash handling
- Market awareness
- Delivery management
- Customer engagement
Timeline
Customer Sales Representative
Ability One BCS
11.2025 - Current
Cashier
Exchange
09.2024 - 11.2025
Bagger
Commissary
01.2024 - 03.2024
Park Ambassador
Busch Gardens
10.2021 - 04.2022
High School Diploma -
Mascoutah High School
Some College (No Degree) - Aviation
Southwestern Illinois College