Cayla Brengard
Colorado Springs,CO
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Developed strong organizational and multitasking skills in fast-paced online grocery environment. Skilled in inventory management and customer service, aiming to transition into new field. Seeking to leverage these abilities to contribute effectively in dynamic workplace.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ecommerce position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Wine and Spirits Clerk
Rick Spagnola
05.2019 - 03.2022
- Assisted management with ordering processes, ensuring adequate stock levels were maintained without excess waste or spoilage risk.
- Provided personalized recommendations based on customer preferences, resulting in increased sales and satisfied customers.
- Achieved a high level of efficiency through the use of effective time-management skills during busy shifts.
- Stayed current on industry trends and emerging products to better serve customers and maintain a competitive edge in the market.
- Contributed to the team''s success by cross-training in other departments to provide additional support when needed.
- Improved customer satisfaction by providing knowledgeable and prompt assistance with spirits selections.
- Enhanced store sales by creating eye-catching and informative spirits displays.
E-commerce Online Grocery Associate, Clerk
Drew Vitulano
10.2005 - 01.2019
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Helped customers locate products and checked store system for merchandise at other sites.
- Loaded and unloaded orders at customer's homes or locations.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Enhanced the online shopping experience for customers with timely order processing and communication.
Education
Business Administration Certification - Business Administration And Management
Dover Business College
600 Getty Ave, Clifton NJ 06-2009
High School Diploma -
Pompton Lakes Highschool
44 Lakeside Ave, Pompton Lakes NJ 06-2008
Skills
- Customer engagement
- Flexible scheduling
- Order accuracy
- Product recommendations
- Barcode scanning
- Online order tracking
- Upbeat and outgoing attitude
- Customer service
- Heavy lifting
- Verbal and written communication
- Verifying order accuracy
- Online order processing
- Teamwork
- Multitasking Abilities
Timeline
Wine and Spirits Clerk
Rick Spagnola
05.2019 - 03.2022
E-commerce Online Grocery Associate, Clerk
Drew Vitulano
10.2005 - 01.2019
Business Administration Certification - Business Administration And Management
Dover Business College
High School Diploma -
Pompton Lakes Highschool
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