Cayla Leikness
Lakewood
Summary
Accomplished professional with over 6 years of experience in project management. Successful in both startup and turnaround management roles. Proficient in Xactimate. Reliable and accountable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to manage goals and team development.
Overview
12
12
years of professional experience
Work History
Contents Estimator/Manager
King County Restoration
12.2024 - Current
- Developed accurate invoices reflecting the work incurred by our team.
- Worked with insurance companies to settle balances for reconstruction
- Collaborated with project managers to ensure alignment between budget forecasts and operational needs.
- Utilized advanced estimation software to streamline workflows and enhance accuracy in cost projections.
- Reviewed subcontractor bids, evaluating quality, compliance, and pricing for optimal decision-making.
Manager
Statewide Restoration
06.2017 - 11.2022
- Coached and mentored 10+ new staff members, including conducting performance reviews.
- Experience with invoices and billing.
- Managed day-to-day operations, including supervision and assignment delegation for 10+ member team.
- Led employee performance reviews and discussed improvement strategies with each team member.
- Maintained open and professional team relationships to quickly identify and resolve issues.
- Trained 10+ employees in inventory practices.
- Gave input on how to improve training and employee productivity.
- Talking with clients and adjusters on a daily basis.
Team Member
Party City Holdco Inc.
05.2017 - 06.2017
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organized the store, including the checkout desk and displays.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Nutritional Substitute
Clover Park School District
08.2015 - 03.2017
- I worked with students and faculty members.
- I received my food handlers permit.
- I built relations with customers.
- I led groups of 5+ to complete assignments.
Restaurant Crew Member
Subway
06.2014 - 10.2014
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Assisted in maintaining preparation and service areas in a sanitary condition Baked, roasted, broiled, and steamed meats, fish, vegetables, and other foods Set dining tables according to type of event and service standards.
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning Cleaned and organized eating, service, and kitchen areas Cleaned and sterilized equipment and facilities Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
- Took orders, prepared foods and processed payments.
- Worked with food service team members to handle every customer need and build brand loyalty.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Education
High School Diploma -
Lakes High School
Lakewood, WA07-2015
Skills
- Customer-oriented Exceptional communication skills
- Active listening skills Quick learner
- Natural leader
- Skilled problem solver
- Employee relations
- Motivated team player
- Communication skills
- Project management
- Negotiations
- Vendor relationships
- Multitasking Abilities
- Critical thinking
Timeline
Contents Estimator/Manager
King County Restoration
12.2024 - Current
Manager
Statewide Restoration
06.2017 - 11.2022
Team Member
Party City Holdco Inc.
05.2017 - 06.2017
Nutritional Substitute
Clover Park School District
08.2015 - 03.2017
Restaurant Crew Member
Subway
06.2014 - 10.2014
High School Diploma -
Lakes High School