Cayla Sealey
Mansfield,OH
Summary
Quality-focused Store Manager experienced in driving revenue growth and customer loyalty through clear guidelines and targeted goals. Improved store operations and increased sales by effectively recruiting, hiring, and training motivated teams. Delivered enhanced team efficiency and cost reductions while achieving budgetary goals.
Overview
19
19
years of professional experience
Work History
Amazon Flex Driver
Amazon
Mansfield, OH
11.2025 - Current
- Delivered Amazon packages using Flex app route guidance.
- Delivered goods and services to customers on time and in excellent condition.
- Followed Amazon delivery standards for customer drop-offs.
- Scanned parcels with handheld device at pickup and drop-off points.
- Loaded packages carefully to match delivery sequence and route order.
- Navigated neighborhoods using GPS and real-time route updates.
- Inspected vehicle before routes for safety and readiness.
- Followed all safety protocols while on the road and adhered to traffic laws at all times.
- Maintained valid driver's license, registration, and insurance documents according to local regulations.
Lotter
Bidfta
Mansfield, OH
10.2020 - Current
- Sorted Bidfta auction merchandise for warehouse staging and display.
- Inspected incoming items for damage, completeness, and resale readiness.
- Packed customer orders with protective materials and shipping labels.
- Moved inventory between receiving, storage, and loading areas.
- Assisted team members with item identification and workflow support.
- Cleaned workstations and maintained safe warehouse conditions.
- Communicated with teammates and customers for top-tier service.
Overhead Order Picker
School Specialty
Mansfield, OH
05.2017 - 07.2021
- Picked classroom supply orders for School Specialty distribution shipments
- Utilized scanning equipment for picking, packing and shipping orders.
- Scanned item barcodes using warehouse handheld devices
- Verified order accuracy against packing slips and customer requests
- Packed educational materials with protective packaging for shipment
- Staged completed orders for carrier pickup and dock transfer
- Located inventory in aisles using pick lists and bin labels
- Coordinated with team members to resolve missing school supply items
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
- Confirmed items picked for orders by keying codes into system.
- Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
- Achieved productivity and accuracy standards to meet company guidelines.
- Recorded accurate data on daily picking reports, including number of items picked, location in warehouse and any discrepancies found during inspection process.
- Labeled boxes and placed in outbound collection areas.
- Organized warehouse shelves according to item size, type, style, color or product code.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
- Assembled boxes or other containers and packed items carefully to ensure safe shipment.
- Regularly inspected equipment for proper functioning and cleaned it after each use.
- Maintained inventory records and updated information regarding stock availability in the computer system.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Participated in training sessions to improve picking techniques and learn new technologies.
- Contributed to team efforts by accomplishing related tasks as needed to support warehouse operations.
- Demonstrated attention to detail in selecting correct item sizes, colors, and quantities.
- Communicated effectively with warehouse supervisors to report any inventory discrepancies.
- Adhered to quality control standards by inspecting products for damage before packing.
- Operated warehouse management software to update order statuses and inventory levels.
- Utilized RF scanner to accurately locate and pick various products from warehouse shelves.
- Followed safety protocols while operating pallet jacks and forklifts for order picking.
- Adhered to company policies and procedures to maintain a safe and efficient working environment.
- Adhered to company policies and procedures to maintain a safe and efficient working environment.
Store Manager
Mcdonalds
Mansfield, OH
10.2007 - 04.2017
- Led daily restaurant operations for McDonald's store team.
- Scheduled crew shifts and balanced labor coverage.
- Trained crew members on service, safety, and procedures.
- Coached team members on drive-thru and counter service.
- Coordinated customer concerns and resolved service issues.
- Resolved customer complaints in a timely manner.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed daily banking activities such as deposits and withdrawals.
- Managed inventory orders and stock rotation.
- Monitored inventory levels and placed orders to restock shelves.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored food safety and sanitation standards.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Maintained accurate records of employee performance reviews.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Developed strategies to maximize sales and profitability.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Organized promotional events to increase product awareness.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Identified opportunities for cost savings through waste reduction initiatives.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Updated and maintained store signage and displays.
- Updated POS system with new products and promotional offers.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Implemented efficient systems for tracking stock movement.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored progress by establishing plans, budgets and measuring results.
- Mitigated business risks by working closely with staff members and assessing performance.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Implemented successful business strategies to increase revenue and target new markets.
- Monitored progress by establishing plans, budgets and measuring results.
- Mitigated business risks by working closely with staff members and assessing performance.
- Forecasted customer demand to set prices or credit terms for goods or services.
Education
Madison Comprehensive High School
Mansfield, OhSkills
- Route navigation
- App-based dispatch
- Navigational systems and GPS
- Efficient route optimization
- Package scanning
- Delivery sequencing
- Vehicle inspection
- Safe driving practices
- Order picking and processing
- Process management
- Time management
- Reliability and punctuality
- Customer service
- Attention to detail
- Strong communication skills
- Team building
- Business management
- Punctuality
- City and non-city driving
Timeline
Amazon Flex Driver
Amazon
11.2025 - Current
Lotter
Bidfta
10.2020 - Current
Overhead Order Picker
School Specialty
05.2017 - 07.2021
Store Manager
Mcdonalds
10.2007 - 04.2017
Madison Comprehensive High School