Caylee Davis
Holly Springs,GA
Summary
Relationship-focused operations and project professional with a proven track record of coordinating complex workflows, managing stakeholder relationships, and driving successful outcomes across construction, healthcare, insurance, and service-based industries. Adept at balancing competing priorities, solving problems proactively, and serving as a trusted point of contact for clients, partners, and cross-functional teams. Known for strong communication, operational excellence, and the ability to bring structure, attention to detail, organization, and momentum to fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Coordinator - Commercial Construction
FMGI - Inc
Woodstock, GA
11.2025 - Current
- Coordinate project schedules and milestone tracking across 3–4 concurrent multi-million-dollar commercial construction projects for Walmart, supporting on-time project execution from initiation through completion.
- Serve as a primary point of contact between clients, project managers, subcontractors, vendors, and internal stakeholders to ensure alignment, transparency, and timely resolution of issues.
- Track project schedules, financials, contracts, and documentation across ComputerEase, Lucernex, TrackVia and Excel to support project visibility and financial accountability.
- Coordinate subcontractor and vendor activities to support project timelines, minimize delays, and maintain operational efficiency.
- Create, review and manage contracts, change orders, and project documentation to ensure accuracy, compliance, and alignment with project scope, timelines, client requirements and financial objectives.
- Participate in stakeholder meetings, track action items, communicate project updates, and facilitate cross-functional collaboration to maintain accountability and project momentum.
- Maintain detailed project records and reporting to support financial tracking, project visibility, and informed decision-making.
Patient Services Specialist
Beyond Health and Wellness/ Elite Medical
Woodstock, GA, US
05.2025 - 11.2025
- Coordinated onboarding, training initiatives, and event logistics for seminars and wellness programs
- Managed high-volume scheduling, client communication, and documentation in a fast-paced healthcare environment
- Maintained detailed records of patient information, including insurance details, medical history, and billing information.
- Coordinated administrative workflows and operational support for physicians, nurses, and other healthcare personnel.
- Coordinated communication between patients, family members, medical staff, administrative staff, and regulatory agencies.
- Resolved scheduling conflicts and client concerns using de-escalation and problem-solving techniques
Behavioral & Mental Health Support Specialist
Benchmark Human Services
US
10.2023 - 02.2025
- Coordinated services and documentation for behavioral health programs, ensuring compliance and effective collaboration between clients, families, and providers & provided direct therapeutic support to clients.
- Maintained accurate client records and case documentation in accordance with regulatory and organizational requirements.
- Managed communication with schools, providers, and agencies to secure required records and ensure continuity of care.
- Developed individualized care plans to enhance client health and well-being and successful outcomes.
- Advocated for clients by navigating complex service systems, resolving barriers to care, and connecting families with appropriate resources.
Insurance Account Specialist
State Farm
Canton, GA, US
08.2022 - 10.2023
- Managed client accounts, policy updates, and documentation, while ensuring accuracy, compliance, and exceptional customer service.
- Processed and tracked policy changes, billing requests, and claims-related inquiries with a high level of accuracy and attention to detail.
- Coordinated a high volume of client requests, effectively prioritizing competing demands and meeting strict deadlines.
- Collaborated with agents, underwriters, and clients to resolve complex issues and deliver tailored insurance solutions.
- Built and maintained strong client relationships through proactive communication and responsive service.
- Developed and maintained relationships with community partners, healthcare providers, and referral sources, contributing to increased visibility and referral opportunities.
Operations & Dispatch Coordinator- Executive Admin
Wayne Carmint Landscaping
King of Prussia, PA
03.2020 - 08.2022
- Directed daily scheduling and dispatch operations for landscaping and trucking crews, ensuring efficient workflows and on-time service delivery
- Balanced multiple project priorities and dynamically adjusted schedules to meet deadlines and changing field conditions
- Monitored job progress and proactively resolved operational issues, minimizing delays and maintaining service quality
- Streamlined routing processes to enhance efficiency and reduce travel time for crew members.
- Mentored junior dispatch staff on best practices for operational workflows and customer interaction.
- Served as a primary point of contact for customers, crews, and vendors, ensuring seamless communication and successful project execution.
- Built and maintained strong customer relationships through proactive communication and responsive service, contributing to client retention and repeat business opportunities.
Education
High School Diploma -
Pisgah High School
NCSkills
- Project Coordination
- Client Relationship Management
- Stakeholder Communication
- Operations Coordination
- Executive & Operations Support
- Scheduling & Logistics
- Cross-Functional Collaboration
- Workflow Management
- Microsoft Office Suite & Business Systems
- Process Improvement
- Problem Resolution
- Executive-level Written & Verbal Communication
Certification
- OSHA Safety Awareness training
- Project Coordination & Scheduling Fundamentals
- Communication and conflict resolution training
- HR Management Course Completion
- HIPAA Compliance Training
- CPR & First Aid Certification
Timeline
Project Coordinator - Commercial Construction
FMGI - Inc
11.2025 - Current
Patient Services Specialist
Beyond Health and Wellness/ Elite Medical
05.2025 - 11.2025
Behavioral & Mental Health Support Specialist
Benchmark Human Services
10.2023 - 02.2025
Insurance Account Specialist
State Farm
08.2022 - 10.2023
Operations & Dispatch Coordinator- Executive Admin
Wayne Carmint Landscaping
03.2020 - 08.2022
High School Diploma -
Pisgah High School