Caylee Laxson
Jordan’s/Subway
West Helena,AR
9
years of professional experience
Dynamic Store Manager at Jordan’s/Subway with a proven track record in enhancing customer satisfaction and driving sales growth. Expert in inventory management and cash control, while fostering a high-performing team through effective training and mentorship. Skilled in problem-solving and optimizing store operations to achieve operational excellence.
Work History
Store Manager
9 Years- Oversaw daily operations, ensuring compliance with company standards and policies.
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Trained and mentored staff on service excellence and operational procedures.
- Implemented promotional strategies to enhance customer engagement and sales growth.
- Developed staff schedules, ensuring optimal coverage during peak hours for improved efficiency.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective service recovery.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Associate of Applied Science - Business Administration
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Store operations
Cash management
Shift scheduling
Documentation and reporting
Order management
Bank deposit procedures
Timeline
Store Manager
Jordan’s/Subway
08.2017 - CurrentRead More
Phillips Community College of The University of Arkansas
Associate of Applied Science from Business Administration
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