Cayley Powell
Roanoke,VA
Summary
Dedicated professional with over seven years of experience in a customer service-related healthcare field. Providing exceptional and consistent care to guests is the ultimate priority. Not only working one-on-one with clients to achieve physical wellness goals, but also at the front desk and elsewhere to ensure a memorable and positive experience for all guests.
Overview
7
7
years of professional experience
Work History
Licensed Massage Therapist
Belle Sante Cosmetic Day Spa
08.2020 - Current
- Established a strong rapport with regular clients.
- Communicate with clients to discuss medical history, lifestyle and treatment goals.
- Document and maintain accurate client treatment records and ensure medical history is up-to-date.
- Train new-hire massage therapists on services, products and protocols.
- Ensure products and supplies are in stock and report supplies that need to be ordered or replaced.
- Assign tasks to spa assistant as needed.
- Ensure all tasks and side duties are completed at the end of each shift.
Licensed Massage Therapist
Primland Resort
09.2019 - 08.2020
- Communicated with guests to identify muscle issues, medical conditions and possible contraindications before beginning sessions.
- Advised clients on lifestyle changes such as stretches, exercises and posture to reduce muscle tension and pain.
- Maintained a clean and professional environment with stringent adherence to sanitization protocols.
Licensed Massage Therapist
Belle Sante Cosmetic Day Spa
03.2016 - 09.2019
Education
No Degree - Health Sciences
Virginia Western Community College
Roanoke, VADiploma - Massage Therapy
Miller Motte Technical College
Roanoke, VA02.2016
Certification - Nursing Assistance
Miller Motte Technical College
Roanoke, VA2014
Skills
- Knowledge in HIPAA and OSHA laws and regulations
- Experience in Microsoft Excel
- Excellent time management skills
- Strong communication skills
- Experience working closely with colleges in a team setting
Timeline
Licensed Massage Therapist
Belle Sante Cosmetic Day Spa
08.2020 - Current
Licensed Massage Therapist
Primland Resort
09.2019 - 08.2020
Licensed Massage Therapist
Belle Sante Cosmetic Day Spa
03.2016 - 09.2019
No Degree - Health Sciences
Virginia Western Community College
Diploma - Massage Therapy
Miller Motte Technical College
Certification - Nursing Assistance
Miller Motte Technical College
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