Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Catherine Sublette

Roanoke,VA

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at SUBWAY® Restaurants, Maurices, and Taco Bell. Current college student working towards nursing school. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Adept at multitasking and organization, consistently achieving a smooth workflow during peak hours while maintaining high standards of cleanliness and quality.

Overview

3
3
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
11.2023 - 10.2024
  • Crafted sandwiches according to customer specifications and dietary preferences.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
  • Assisted in inventory management by tracking ingredient levels and minimizing waste.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Prepared ingredients for daily production, ensuring freshness and quality of all items served.
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.
  • Collaborated with team members to maintain a smooth workflow during busy hours.
  • Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
  • Prepared and served hot and cold sandwiches based on customer preferences.
  • Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.

Food & Service Champion

Taco Bell
08.2021 - 05.2023
  • Delivered exceptional customer service, ensuring positive dining experiences and addressing concerns promptly.
  • Operated cash register efficiently, processing transactions accurately while maintaining a balanced drawer.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards consistently.
  • Collaborated with team members to prepare food items quickly, upholding quality and presentation standards.
  • Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
  • Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
  • Greeted customers, answered questions and took orders.

Stylist

Maurices
10.2022 - 01.2023
  • Provided personalized styling advice to enhance customer shopping experiences.
  • Assisted in visual merchandising to maintain appealing store displays.
  • Developed strong product knowledge to effectively recommend items to customers.
  • Executed daily inventory management tasks, ensuring stock availability for clients.
  • Collaborated with team members to achieve sales goals and improve store performance.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
  • Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.

Education

No Degree - Nursing

Hollins University
Roanoke, VA
05-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Store opening and closing
  • Excellent communication
  • Relationship building
  • Organization
  • Flexible schedule
  • Schedule management
  • Strong work ethic

Accomplishments

I was an honors student all through high school and have maintained a 3.0 GPA through college so far. I am on track to attend nursing school in the fall of 2027. I was on my high school dance team and was one of 10 participants out of 50 to join the team. I was in and lettered in advanced choir and won a state competition for opera singing. I received a $96,000 scholarship to attend university because of my academic standing.

Languages

Spanish
Limited Working
French
Elementary

Interests

  • Cooking
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Crafting and DIY Projects
  • Swimming
  • Watching Movies and TV Shows
  • Interior Design
  • Dancing
  • Music

Timeline

Sandwich Artist

SUBWAY®Restaurants
11.2023 - 10.2024

Stylist

Maurices
10.2022 - 01.2023

Food & Service Champion

Taco Bell
08.2021 - 05.2023

No Degree - Nursing

Hollins University

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