Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angela Janeth Valdez Beltran

Shafter,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

7
7
years of professional experience

Work History

Sandwich Artist

SUBWAY®Restaurants
11.2023 - 01.2025
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Shared information with customers about menu items, preparation methods, and ingredients.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Operated manual and electric appliances to peel, slice, and trim food.
  • Restocked and rotated stock in display case to mitigate stock loss.

Cashier

Shell Gas Station
11.2023 - 01.2025
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Cashier

Apple Market
01.2022 - 06.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Cashier/Asset Protection Customer Host

Walmart
07.2020 - 01.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Identified shoplifters and apprehended perpetrators according to company policies.

Deli Clerk

Apple Market
10.2018 - 06.2020
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.
  • Prepared all food orders according to customer specifications.
  • Stocked shelves with fresh items daily.
  • Rotated product on shelves to ensure freshness.
  • Adhered to health and safety standards while preparing food.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Assisted customers with selecting products from the deli case or menu board.
  • Operated cash register accurately and efficiently for customer transactions.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Provided accurate pricing information when requested by customers.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.

Sandwich Artist

SUBWAY®Restaurants
09.2017 - 10.2018
  • Greeted customers and provided product knowledge.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Operated cash registers to process payments from customers.
  • Maintained cleanliness of work area throughout shift.
  • Stocked shelves with products and supplies.
  • Organized inventory for efficient restocking of products.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Checked expiration dates on products to ensure freshness of items served to customers.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Inspected equipment regularly for proper functioning and sanitation standards.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Replenished condiments and other supplies at front counter areas.
  • Monitored temperature of freezers and coolers throughout shift.

Education

High School Diploma -

Shafter High School
Shafter, CA
05.2017

Skills

  • Customer Assistance
  • POS Systems
  • Cash Handling
  • Product Recommendations
  • ID Verification
  • Payment Processing
  • Customer Service
  • Loss Prevention
  • Liquor Regulations and Compliance
  • Customer Relations
  • Complex Problem-Solving
  • Cleaning and Sanitizing
  • Conflict Resolution
  • Time Management Skills
  • Written and Verbal Communication
  • Customer Service Excellence
  • Food service standards
  • Food preparation
  • Safe food handling
  • Cleaning and sanitization
  • Quality control

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Sandwich Artist

SUBWAY®Restaurants
11.2023 - 01.2025

Cashier

Shell Gas Station
11.2023 - 01.2025

Cashier

Apple Market
01.2022 - 06.2022

Cashier/Asset Protection Customer Host

Walmart
07.2020 - 01.2022

Deli Clerk

Apple Market
10.2018 - 06.2020

Sandwich Artist

SUBWAY®Restaurants
09.2017 - 10.2018

High School Diploma -

Shafter High School

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