Delaney Henert
Byron,IL
Summary
Dynamic and reliable professional with extensive customer service experience at Subway and County Market. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in cash handling and food preparation, with a strong work ethic and a commitment to maintaining cleanliness and safety standards. CPR certified and a dedicated team player.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway
05.2025 - Current
- Crafted sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of work area to ensure food safety compliance.
- Assisted customers in selecting menu items, promoting daily specials effectively.
- Operated cash register, processed transactions accurately and efficiently.
- Collaborated with team members to streamline sandwich preparation processes.
- Adapted quickly to high-pressure environments during peak service hours.
- Received feedback to enhance customer satisfaction and improve service delivery.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and served hot and cold sandwiches based on customer preferences.
Cashier
County Market Grocery Store
05.2024 - 06.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Assisted in inventory management by restocking merchandise and monitoring stock levels.
- Handled cash drawer, ensuring accurate balancing at the end of each shift.
- Adapted quickly to new procedures and technology related to payment processing.
- Supported promotional activities by informing customers about ongoing sales and discounts.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Fitness Desk Attendant
Byron Park District
10.2022 - 05.2024
- Managed front desk operations, ensuring smooth guest check-ins and providing exceptional customer service.
- Assisted in scheduling fitness classes and coordinating events to enhance community engagement.
- Monitored facility cleanliness and safety standards, addressing issues promptly to maintain a welcoming environment.
- Trained new staff on operational procedures and customer service protocols to improve team efficiency.
- Made protein shakes and smoothies for customers.
Education
Bachelor of Science - Major in Applied Medicine; Minor in Psychology
Indiana State University
Terre Haute, IN05-2029
High School Diploma -
Byron High School
Byron, IL05-2025
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Cleaning and organization
- Reliability and punctuality
- Food preparation
- Cash handling proficiency
- Effective multi-tasking
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Money handling
- Team player attitude
- Fitness knowledge
- Cleaning procedures
- Sales experience
- CPR certified
- Promotions
- Listening skills
- Problem-solving skills
- IL CNA License
Certification
- CNA - Certified Nurse Assistant
- First Aid/CPR Certified
- Food Handlers
Timeline
Sandwich Artist
Subway
05.2025 - Current
Cashier
County Market Grocery Store
05.2024 - 06.2025
Fitness Desk Attendant
Byron Park District
10.2022 - 05.2024
Bachelor of Science - Major in Applied Medicine; Minor in Psychology
Indiana State University
High School Diploma -
Byron High School
Clubs and Orgs.
I am a member of Alpha Sigma Alpha at Indiana State University.