Virginia Hernandez
Palmdale,CA
Summary
Reliable Cashier offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in skilled areas and flexible with changing business needs. Well-rounded Cashier with several years of experience stocking merchandise and taking payments from customers. Expert at receiving orders, arranging products in store and processing transactions. Qualified to operate computer equipment. Always willing to get the job done.
Overview
9
9
years of professional experience
Work History
Sandwich Artist
Subway
Palmdale, CA
07.2024 - Current
- Greet guests and promote specials of the day.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prepping vegetables and meats for the day.
- Making sure bread and cookies are baked up to standards using proper tools.
Cafeteria Worker
Antelope Valley Union High School District
Palmdale, CA
01.2023 - Current
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Served food according to temperature, safety, and presentation guidelines.
- Provide good service to students and staff.
- Provide manager with inventory count after every service
Operations Manager
Animal Feed 2 GO
Palmdale, CA
10.2021 - Current
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Partnered with vendors and suppliers to effectively manage and budget.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Maintained cleanliness and organization of feed lot workspace, working closely with employees to systemize tasks.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Cashier
Rosa's Cafe & Tortilla Factory
Midland, TX
03.2018 - 11.2019
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided customers with information on specials and discount deals.
- Assisted counter staff in packing ready orders and distributing to customers.
- Made change and issued receipts or tickets to customers for each transaction.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Checked identification for proof-of-age for alcohol sales.
- Resolved customer complaints independently or with aid of supervisor.
Cashier
Blue Beacon International
Los Angeles, CA
07.2016 - 08.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Answered calls for any business related issues
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Helped maintain and achieve cleanliness and sanitary standards in all restroom, lobbies, and offices
- Collected and authorized payments of guests.
- Aided in inventory stock for future business orders.
Education
High School Diploma -
Public Service Community At Diego Rivera Learning Complex
Los Angeles, CA07.2016
Skills
- Inventory Stocking
- Price Identification
- Customer Relations
- Cash Register Operation
- Customer Transactions
- Cooperative Attitude
- Credits and Refunds
- Customer Assistance
- POS Systems
- Resolving Discrepancies
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sandwich Artist
Subway
07.2024 - Current
Cafeteria Worker
Antelope Valley Union High School District
01.2023 - Current
Operations Manager
Animal Feed 2 GO
10.2021 - Current
Cashier
Rosa's Cafe & Tortilla Factory
03.2018 - 11.2019
Cashier
Blue Beacon International
07.2016 - 08.2017
High School Diploma -
Public Service Community At Diego Rivera Learning Complex