Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caylie Johndrow

NEWYORK,NY

Summary

Client-focused professional with training and expertise to help individuals with mental, emotional and substance abuse problems. Excels in counseling, personalized support and crisis intervention. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
2023
2023
years of post-secondary education

Work History

Assistant Residential Manager

AIM services
Saratoga Springs
07.2025 - 03.2026
  • Coordinated daily operations for residential support services and client needs.
  • Assisted in training staff on best practices and service delivery standards.
  • Facilitated communication between clients, families, and service providers effectively.
  • Managed scheduling for staff to ensure adequate coverage for residential units.
  • Resolved conflicts among residents to promote a harmonious living environment.
  • Participated in regular team meetings to discuss challenges and share solutions.

Direct Support Professional

AIM services
Saratoga Springs, New York
06.2022 - 07.2025
  • Supported individuals with developmental disabilities in daily living activities.
  • Assisted clients in communication and social interactions during group activities.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.

Direct Support Professional

Lexington ARC
Johnstown, New York
01.2020 - 03.2022
  • Supported individuals with developmental disabilities in daily living activities.
  • Assisted clients in communication and social interactions during group activities.
  • Implemented personalized care plans to meet individual client needs effectively.
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.

Education

Johnstown Highschool
Johnstown, NY

Skills

  • Client assessment
  • Staff training
  • Daily living support
  • Schedule management
  • Relationship building
  • Time management
  • Software knowledge

Timeline

Assistant Residential Manager

AIM services
07.2025 - 03.2026

Direct Support Professional

AIM services
06.2022 - 07.2025

Direct Support Professional

Lexington ARC
01.2020 - 03.2022

Johnstown Highschool
Caylie Johndrow