Summary
Overview
Work History
Education
Skills
Timeline
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Kayla Sims

Troy

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

3
3
years of professional experience

Work History

Student Employee

Marble Slab Creamery
02.2022 - 05.2024
  • Built positive relationships with both faculty and peers, contributing to an inclusive campus culture.
  • Served as a reliable resource for both students and staff by sharing knowledge and expertise in a variety of subject areas.
  • Worked efficiently to handle routine office needs and important tasks for special projects.
  • Assisted office guests with finding correct personnel and rooms for appointments and inquiries.

Employee

Dollar General Store
06.2023 - 07.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Stocking
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Team Member/Trainer

Chick-fil-A
03.2021 - 08.2022
  • Collaborated with managers to identify specific training needs for individual departments or teams.
  • Increased retention rates by delivering personalized coaching and support to struggling employees.
  • Helped senior management build learning and development strategies focused on specific organizational needs.
  • Produced detailed training reports to comprehensively assess employee performance.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Bachelor of Science - Criminal Justice

Troy University
Troy, AL
05.2026

Associate of Science - Criminal Justice

Chatahochee Valley Community College
Phenix City, AL
05.2023

Skills

  • Computer Skills
  • Shelf Stocking
  • Positive Attitude
  • Willing to Learn
  • Customer Service
  • Friendly and Personable
  • Loading and unloading
  • Customer Assistance
  • Punctual and Reliable
  • Merchandise Stocking
  • Clear Communication
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Flexible and Adaptable
  • Multitasking

Timeline

Employee

Dollar General Store
06.2023 - 07.2023

Student Employee

Marble Slab Creamery
02.2022 - 05.2024

Team Member/Trainer

Chick-fil-A
03.2021 - 08.2022

Bachelor of Science - Criminal Justice

Troy University

Associate of Science - Criminal Justice

Chatahochee Valley Community College

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Kayla Sims