Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Shurbet

Birmingham,AL

Summary

Results-focused cosmetologist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Kitchen Designer

Home Depot
08.2021 - 01.2024
  • Designed detailed kitchen layouts based on client needs, budgets and available supplies.
  • Selected flooring, counters, cabinets and appliances based on client needs and budgets.
  • Planned and presented project quotes for custom designs.
  • Maintained relationships with installers and suppliers.
  • Assisted clients in selecting materials, finishes, and appliances for cohesive kitchen design projects.

Cosmetologist

Dragonfly Salon And Spa
08.2012 - 03.2020
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
  • Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
  • Educated clients on proper hair care techniques to promote healthier hair between appointments.
  • Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
  • Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.

Education

No Degree - Ekg Technician

National Institute For Healthcare Technicians
03.2024

Skills

  • Social skills
  • Friendly Communication
  • Active Listening
  • Licensed Cosmetologist
  • Scheduling appointments
  • Men and women haircuts
  • Sanitation Practices
  • Hair Coloring and Highlighting

Certification

  • Licensed Cosmetologist - License number 101124
  • EKG Technician License - J3B6BK77

Timeline

Kitchen Designer

Home Depot
08.2021 - 01.2024

Cosmetologist

Dragonfly Salon And Spa
08.2012 - 03.2020

No Degree - Ekg Technician

National Institute For Healthcare Technicians
  • Licensed Cosmetologist - License number 101124
  • EKG Technician License - J3B6BK77
Jennifer Shurbet