Christopher Barillas

• UPS HR - Talent Acquisition. Oversaw daily hiring needs for multiple UPS operations throughout central Iowa. Interviewed and processed new hires. Safety training was a large part of my assignment. This was a seasonal assignment after I retired. UPS had ongoing seasonal need to hire for operations for their busy peak season.

Worked with UPS shippers to help grow their business with the right mix of UPS services and technologies. Several years of site visits to the great number of customers who are large volume users of UPS.

• Managed escalations effectively, resolving complex issues quickly while maintaining high levels of professionalism and empathy towards customers.
• Provided ongoing feedback to team members, leading to improved communication skills and conflict resolution abilities.
• Increased employee retention by creating a positive work environment focused on open communication, personal growth opportunities, and recognition of achievements.