Lashell Henderson
Clarksdale,MS
Summary
Reliable, enthusiastically, organized, and dependable pursuing opportunities to add immediate value to the organization. Inspired to help others and driven to apply an unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Direct Support Professional/Supervisor
Delta Manor
2005.12 - Current
- Supervised daily activities and provided assistance to staff.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Answered phone promptly and directed incoming calls to correct offices.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained visitor log for entering and leaving facility for security purposes.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Education
Bachelor of Science -
University of Phoenix
Phoenix, AZ08.2023
Skills
- Attentive to People
- Socialization
- Quality Assurance
- Microsoft Office
- Administrative Support
- Computer Literacy
- Management
- Life Skills Development
- Team Performance Management
- Intellectual Disabilities
- Leadership
- Time Management
- Coordinating
- Risk Management
- Performance Improvement
- Accountability
- Detail Oriented
- Performance Management
Timeline
Direct Support Professional/Supervisor
Delta Manor
2005.12 - Current
Bachelor of Science -
University of Phoenix
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