Summary
Overview
Work History
Education
Skills
Timeline
Generic

MacKenzie Michaud

Lowell,MA

Summary

Organized and dependable individual with a thirst for knowledge seeking to use strong communication and technical skills to further individual, company, and client goals.

Overview

9
9
years of professional experience

Work History

Experience Tax Coordinator & Client Relations

Baker Tilly X MFA Companies
01.2019 - Current
  • Communicated both internally and externally with client and team to deliver and assist with tax related processes.
  • Specializing in Corporations, but also experienced with Individual and Flow Through tax verticals.
  • Production of important documentation such as vouchers, extensions, and other forms needed for the tax return, using our technical software.
  • Communicated with clients to produce full understanding of our CRM systems, and gathered and organized confidential documentation needed.
  • Kept track of client documentation and inquired with clients if further information was needed.
  • Answered specific questions and resolved inquiries with clients.
  • Support in preparation, data entry and technical process of PPP loans in 2020.

Head Cocktail Waitress

Bijou Nightclub and Lounge
09.2015 - 03.2020
  • Established and delivered quality customer service experiences and encouraged repeat business by fostering positive relationships with and quality customer service experiences and encouraged repeat business by fostering positive relationships with diverse customer base.
  • Facilitated training and oversaw employee development.

Freelance Writer

Upwork.com
09.2018 - 01.2020
  • Delivered technical writing projects for business professionals and organizations timely by using strong research and written skills, in order to increase revenue or obtain research to deliver business goal and production.

Education

Bachelor of Arts - Philosophy of Communications and Critical Thinking

University of Massachusetts
Lowell, MA
12.2019

Skills

  • Analytical and Critical Thinking
  • Organization and Time Management
  • Google Workspace
  • MS Office
  • Tax Related Systems both internal and external
  • Tax issue identification expertise
  • Oral and Written Communication

Timeline

Experience Tax Coordinator & Client Relations

Baker Tilly X MFA Companies
01.2019 - Current

Freelance Writer

Upwork.com
09.2018 - 01.2020

Head Cocktail Waitress

Bijou Nightclub and Lounge
09.2015 - 03.2020

Bachelor of Arts - Philosophy of Communications and Critical Thinking

University of Massachusetts

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MacKenzie Michaud