Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lovely Moise

Houma,LA

Summary

Talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales management. Equipped with 5+ years of experience in the areas of sales, marketing, business operations and development. Eager to advance my career where I can highlight my skills in communicating with people, align their needs with the products and services within a reputable, growth-oriented company.

Overview

10
10
years of professional experience

Work History

Victoria's Secret/Pink Beauty Manager

Victoria's Secret & PINK
Houma/Metairie, LA
08.2020 - Current
  • Demonstrate product knowledge of beauty items as well as other products within the store
  • Demonstrate CSL (Customer Sales Lead) behaviors and thriving my team to make segmented sales goals throughout the day
  • Assign employees to specific duties to best meet the needs of the store
  • Execute store opening and closing procedures
  • Driving customers loyalty through brand strategies including credit cards and customer relationship marketing
  • Efficiently sets beauty department monthly to display new items with best selling visual merchandising techniques
  • Coaching to store associates through selling behaviors and observations in all zones (sales-floor, cashwrap, fitting rooms, and non-sales area) and building customers loyalty
  • Builds high performing selling team through recruiting, hiring, and on- boarding with other supervisors
  • Suggest specific product purchases to meet customers' needs.

Shipment Tap Supervisor

Victoria's Secret & PINK
Houma, LA
02.2021 - 08.2021
  • Train team members in successful strategies to meet operational and sales target
  • Leads and executes merchandise flow standards, backroom and under- stock organization.
  • Ensures visual merchandising strategies and presentation standards are achieved and maintained.
  • Making sure the Salesfloor is full and abundant with all styles, colors, and sizes represented.

Selling Associate

Victoria's Secret & PINK
Houma, LA
04.2019 - 08.2020
  • Welcomed customers into the store while quickly determining their needs.
  • Handled all customer relations issues in a gracious manner and in accordance with company polices.
  • Operated a cash register for cash, check, and credit card transactions with 100% accuracy.
  • Completed cleaning, stocking, and organized store.
  • Contributed to team success by exceeding team sales goals by 100%
  • Engaged with customers to effectively build rapport and lasting relationships.

Sales Associate

Old Navy
Houma, LA
09.2017 - 01.2020
  • Engaged with customers in a sincere and friendly manner
  • Completed all cleaning, stocking and organizing tasks assigned in sales area.
  • Recommend merchandise to customers based on their needs and preferences.
  • Welcomed customers into the store.

Front Desk Clerk

Homewood Suites Hilton
Houma, LA
03.2018 - 01.2019
  • Balance transactions through checks, currency, credit cards and register receipts
  • Practice conflict resolution and incident management
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Entered customer data into room system and updated information when patrons changed rooms.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Resolved service-related problems and documented actions in system

Customer Service Associate

Walgreens
Harvey, LA
01.2015 - 04.2016
  • Assist customers by checking out while providing excellent customer service
  • Maintain and organize a high level of accuracy in all transactions.
  • Maintain knowledge of policies and procedures relevant to position
  • Boosted sales revenue by skillfully promoting diverse service options.

Sandwich Artist

Subway
Harvey, LA
01.2014 - 04.2016
    • Assisted customers in choosing menu items by providing food complementing information.
    • Greeted guests, promoted specials and took orders.
    • Trained team members to prepare sandwiches and other items according to instructions.
    • Provide front line support for specialized food service.
    • Maintain and manage cash register and other cash related procedures
    • Maintain clean work and preparation area according to Health & Safety and Audit standards
    • Prepared recipe ingredients by washing, peeling, cutting and measuring.

Waitress

Waffle House
Gray, LA
10.2015 - 12.2015
    • Greet and serve customers while providing excellent customer service
    • Experience in monetary transactions such as giving out and receiving change
    • Maintain clean work and preparation area according to Health & Safety and Audit standards
    • Provide great customer service and ensure food is prepared and stored and preparation
    • Clear bus and set tables as needed

Education

Delgado Community College
New Orleans, LA

High School Diploma -

Helen Cox High School
Harvey, LA
05.2014

Skills

  • Proactive
  • Teamwork and Collaboration
  • Computer skills
  • Leadership Experience
  • Problem Solving and Analytical Thinking
  • People-Oriented
  • Sales experienced
  • Cash Register Familiarly
  • Bilingual in English and Haitian Creole

Timeline

Shipment Tap Supervisor

Victoria's Secret & PINK
02.2021 - 08.2021

Victoria's Secret/Pink Beauty Manager

Victoria's Secret & PINK
08.2020 - Current

Selling Associate

Victoria's Secret & PINK
04.2019 - 08.2020

Front Desk Clerk

Homewood Suites Hilton
03.2018 - 01.2019

Sales Associate

Old Navy
09.2017 - 01.2020

Waitress

Waffle House
10.2015 - 12.2015

Customer Service Associate

Walgreens
01.2015 - 04.2016

Sandwich Artist

Subway
01.2014 - 04.2016

Delgado Community College

High School Diploma -

Helen Cox High School

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