C Caroline Snow
Willow Creek,California
Summary
Versatile and results-driven professional with a robust background in operations management at Raging Creek Pub, showcasing expertise in cost analysis and savings alongside exceptional team leadership. Excelled in enhancing customer service and operational efficiency, demonstrating a keen ability for vendor relationship management and social media marketing.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Camp Cook
Heaven's Gate Outfitters
Riggins, Ida
09.2023 - Current
- Organized food supplies, ingredients, and tools to prepare meals efficiently.
- Prepared nutritious meals for campers, staff members, and visitors in accordance with dietary requirements.
- Ensured all food items were stored safely and properly labeled.
- Created daily menus based on budget constraints and availability of ingredients.
- Monitored inventory levels to ensure adequate supply was available for upcoming meals.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Monitored inventory to maintain proper supply level.
Restaurant Operations Manager
Raging Creek Pub
Willow Creek, CA
03.2020 - Current
- Developed operational policies and procedures for daily restaurant operations.
- Conducted regular staff meetings to discuss operational issues, customer service, and safety.
- Supervised the hiring, training, scheduling, and evaluation of all restaurant staff members.
- Monitored inventory levels to ensure adequate supply of products and ingredients.
- Established cost-saving measures to reduce overhead expenses while maintaining quality of service.
- Analyzed financial data such as sales reports to identify areas needing improvement or growth opportunities.
- Oversaw daily cash deposits and reconciliation of bank accounts at end of day shift.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Created promotional campaigns and marketing materials to attract new customers and increase sales volume.
- Investigated customer complaints regarding quality of food or services rendered.
- Performed administrative duties such as payroll processing or employee reviews.
Demolition Crew Member
Task Force, LLC
Exmore, Virginia
03.2018 - 03.2020
- Demolished structures using heavy machinery like bulldozers and excavators.
- Loaded debris into trucks for disposal at a landfill or other designated area.
- Separated recyclable materials from debris for proper disposal or reuse.
- Assisted with dismantling of structural elements like walls and floors by hand tools.
- Operated power tools safely to demolish concrete slabs, brick walls, and asphalt surfaces.
Education
Natural Resources Planning And Interpretation
Humboldt State University
Arcata, CA05-2006
Skills
- Customer service
- Work Planning and Prioritization
- Operations management
- Team collaboration and leadership
- Cost analysis and savings
- Social media marketing
- Vendor relationship management
Certification
- ServSafe Food Manager Certificate
- Medic SOLO Wilderness First Aid Certificate
- Red Cross CPR Certificate
- NOLS Wilderness First Aid (WFA) Certificate
Affiliations
- Willow Creek Community Service District, Board Member
- China Flat-Bigfoot Museum, Vice Chair
Timeline
Camp Cook
Heaven's Gate Outfitters
09.2023 - Current
Restaurant Operations Manager
Raging Creek Pub
03.2020 - Current
Demolition Crew Member
Task Force, LLC
03.2018 - 03.2020
- ServSafe Food Manager Certificate
- Medic SOLO Wilderness First Aid Certificate
- Red Cross CPR Certificate
- NOLS Wilderness First Aid (WFA) Certificate
Natural Resources Planning And Interpretation
Humboldt State University
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