Mike DeGroat
Kenosha,WI
Summary
Perceptive and innovative with an eye for improving performance and efficiency via attention to detail, excellent organization skills and a direct approach to communication. Possesses a strong work ethic, taking pride in meeting and exceeding organizational standards as part of a job well done.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
2nd Shift Supervisor
Allied Universal- Carthage College Site
Kenosha, WI
05.2019 - 04.2020
- Supervised, trained and coached a team of seven in preserving order and maintaining a safe environment for a campus of approximately 2,600 undergraduate students, in addition to faculty, staff and visitors.
- Facilitated the resolution of various incidents: student conflict, medical, criminal, fire, vehicle collision, vehicle tow and environmental/structural hazards/integrity issues, working with Kenosha Police Department and EMS when necessary.
- Ensured the security of campus wide buildings including six residential halls, in addition to multiple administrative, educational and service buildings.
- Maintained daily inventory for vital security tools including key sets allowing access to every building and room on campus, in addition to vehicle key sets and handheld radios used by team members in the field for communication.
- Utilized various software applications such as Lenel access monitoring software, Fireworks fire alarm monitoring software, Agile Fleet vehicle assignment software, vehicle collision report software and Maxient incident documentation software.
Security Officer
Allied Universal- Carthage College Site
Kenosha, WI
07.2017 - 05.2019
- Secured, patrolled and monitored all buildings on campus and grounds on campus.
- Circulated among students, visitors, faculty and staff to preserve order, protect property and maintain positive relations.
- Maintained vigilance for suspicious activities, criminal acts and rule infractions.
- Inspected equipment, structures and materials to identify errors and defects in addition to their potential causes.
- Monitored alarm systems for fire and intrusion, responding to calls as needed.
- Served as liaison between students, visitors, faculty and staff, contacting appropriate personnel as needed or requested.
Amnesty Robotics Floor Technician
Amazon
Kenosha, WI
07.2015 - 03.2017
- Improved safety conditions by identifying mapping incongruencies between virtual software tools and the physical structure of the robotics operational floor.
- Safely and efficiently managed over 20,000 square feet of product floor space serviced by over 100 robotic lift platforms.
- Facilitated rapid response problem solving via proficient use of Kindle Raft hardware in conjunction with Mobile Management software tools.
- Ensured customer satisfaction via the use of quality auditing methods and procedures.
- Coached and trained new robotics floor operators upon their successful completion of written coursework and testing.
Property Maintenance-Landscaping/Full-Time Student
Self-Employed
Kenosha, WI
02.2009 - 08.2015
- Maintained and improved aesthetic and functional aspects of multiple residential properties year-round.
- Duties included grass/leaf/snow removal, weeding, planting, pruning, stonework, turf repair, painting in addition to pond construction and maintenance.
- Safely operated and maintained machinery and tools such as tractor mowers, snow blowers, pressure washers and grinders.
Packing and Assembly
Insinkerator
Racine, WI
06.2005 - 01.2009
- Met or exceeded production requirement deadlines on a daily basis as part of a team or working independently.
- Assembled a variety of products to quality standards as a means of ensuring customer satisfaction.
- Prepared daily team shifts reports detailing rotating personnel positions and bi-hourly production rates.
- Supplied multiple assembly lines with the necessary materials to enable continuous and efficient production.
- Safely operated fork trucks, pallet jacks, assembly tools and carton sealing machines.
Warehouse and Inventory Associate
Carpets Plus Outlet
Kenosha, WI
03.2004 - 06.2005
- Designed and implemented a Dewey decimal style inventory system for warehouse product, improving customer satisfaction.
- Received, staged and delivered flooring products via truck, fork lift, roll lifter, hand truck and pallet jack.
- Safely operated heavy machinery while handling loads weighing up to and over 1,000 pounds.
- Sorted, itemized and scanned materials before loading and unloading, ensuring inventory accuracy.
Sales Manager
Professionally Speaking, Inc.
Kenosha, WI
07.2001 - 01.2004
- Consistently met or exceeded monthly sales goals.
- Coordinated strategies with regional management as a means of maximizing both on site and overall company success.
- Hired, trained and coached staff to help them realize income potential and improve office productivity.
- Designed and established incentive programs, motivating staff to succeed while reducing employee turnover.
- Developed and introduced new attendance and vacation policies for staff, improving attendance and morale.
- Calculated payroll and commission for a team of 20+ personnel on a weekly basis.
Education
Bachelor of Science - Psychology
University of Wisconsin - Parkside
Kenosha, WI 02.2009 - 06.2014
Skills
- Comprehensive skill set: supervising, security, manufacturing, warehouse, data entry, customer service and sales experience
- Proficient with various software tools: Lenel Access, Fireworks, Maxient, Accident Sketch, Agile Fleet, MS Excel and Word
- Proficient in data analysis and interpretation
- Thorough understanding of Therblig motion economy and workplace efficiency
Timeline
2nd Shift Supervisor
Allied Universal- Carthage College Site
05.2019 - 04.2020
Security Officer
Allied Universal- Carthage College Site
07.2017 - 05.2019
Amnesty Robotics Floor Technician
Amazon
07.2015 - 03.2017
Property Maintenance-Landscaping/Full-Time Student
Self-Employed
02.2009 - 08.2015
Bachelor of Science - Psychology
University of Wisconsin - Parkside
02.2009 - 06.2014
Packing and Assembly
Insinkerator
06.2005 - 01.2009
Warehouse and Inventory Associate
Carpets Plus Outlet
03.2004 - 06.2005
Sales Manager
Professionally Speaking, Inc.
07.2001 - 01.2004
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