Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to learn and take on added responsibilities to meet the teams goals and the customers needs.
Overview
1
1
year of professional experience
Work History
Rental Shop Attendant
E-Bikes & Boards
06.2023 - 08.2023
Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
Resolved customer inquiries or concerns promptly, providing exceptional problem-solving skills.
Increased customer satisfaction by providing efficient and friendly service at the rental shop counter.
Demonstrated proper usage of rental equipment to customers, promoting safety and enjoyment.
Performed routine maintenance on rental equipment, ensuring top performance and safety standards were met.
Provided knowledgeable recommendations for local attractions and activities to enhance the customers'' experience.
Processed customer transactions accurately, handling cash and credit card payments with precision.
Assisted customers with selecting appropriate rental equipment based on their needs and preferences.
Answered the phone to set up bookings or answer questions customers had about the rental equipment.
Kennel Attendant
Silver Acres Pet Care
05.2022 - 06.2023
Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
Collected animal waste produced on walks and discarded in trash or approved receptacles.
Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
Trained new staff on kennel maintenance, animal care and feeding protocols.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.