Cécile Philippe
Hairstylist
Gaithersburg,MD
Summary
Results-focused Hairstylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
2
2
Language
Work History
Hairstylist
Célia’s
Washington, DC
09.2022 - Current
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Consistently received positive performance reviews from guests.
- Kept detailed records of customer information and services provided.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Assessed customer hair texture, treatment history and desired outcome to determine services required.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Initiated and engaged clients in conversations as part of personalized service.
Business Owner/Operator
Le Rêve Hair Design
Washington, DC
03.2003 - 09.2022
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Completed hair Cutting, hair styling, hair coloring, hair highlighting , balayaging, blow drying.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Mixed pigments and used proper techniques to achieve desired color.
- Recorded notes for future reference about customer preferences and services delivered.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
- Serviced high-profile clients with intricate coloring and highlighting techniques.
- Processed payments, entering sales in register for prompt customer service.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Educated customers on products to maximize benefits.
- Completed in-home services for elderly clients unable to travel to salon.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Education
Certificate of Aptitude Professional - Business
Collège Maurice Violette
Dreux, France 09.1985 - 07.1988
Cosmetology - Cosmetology Education
Potomac Academy
Falls Church, VA 09.2001 - 06.2003
Skills
Hair maintenance expert
undefinedTimeline
Hairstylist
Célia’s
09.2022 - Current
Business Owner/Operator
Le Rêve Hair Design
03.2003 - 09.2022
Cosmetology - Cosmetology Education
Potomac Academy
09.2001 - 06.2003
Certificate of Aptitude Professional - Business
Collège Maurice Violette
09.1985 - 07.1988
Similar Profiles
Mateo SevillaMateo Sevilla
Undergraduate Research Assistant at Jonathan Ling Neuropathology LabUndergraduate Research Assistant at Jonathan Ling Neuropathology Lab
Travis CrandallTravis Crandall
Paralegal Intern at Velasco Law OfficeParalegal Intern at Velasco Law Office
Hector BravoHector Bravo
Postdoctoral Researcher at National Institutes of HealthPostdoctoral Researcher at National Institutes of Health