Experienced with managing executive schedules and administrative tasks. Utilizes strong organizational and multitasking skills to enhance efficiency and support. Track record of maintaining confidentiality and ensuring seamless operations through effective communication and problem-solving.
Overview
12
12
years of professional experience
Work History
Office Administration Assistant
South Wilton Veterinary Group
04.2016 - 07.2017
Reduced errors in documentation by thoroughly proofreading and editing all correspondence and reports before distribution.
Facilitated smooth office operations by managing inventory of supplies, placing orders as needed, and maintaining organized storage areas.
Safeguarded sensitive information with strict adherence to confidentiality policies when handling personnel records and confidential documents.
Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
Improved client relations through timely and courteous communication, addressing inquiries, and resolving issues promptly.
Fostered strong professional relationships with clients by scheduling appointments promptly, maintaining accurate contact records, and delivering excellent customer service.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Contributed to a positive work environment by providing attentive reception services, greeting visitors warmly, and directing them appropriately.
Handled high-volume communication, some based on emergent circumstance.
Child Care
Nanny, Care.com
05.2013 - 10.2015
Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Oversaw household duties such as light housekeeping tasks or running errands when required.
Played games, worked on puzzles, and read books to young children.
Prepared healthy, age-appropriate snacks and meals.
Planned special outings or themed days around children's interests or areas of study in their school curriculum.
Transported children to and from school, medical appointments, and extra-curricular activities.
Enhanced children''s emotional well-being by providing consistent and nurturing care.
Implemented daily routines for optimal child development and created a structured environment.
Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
Store Manager
The Children's Place
02.2012 - 04.2013
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Improved customer satisfaction through staff training in customer service and product knowledge.
Rotated merchandise and displays to feature new products and promotions.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, service requirements and store payroll allowance.
Hired, trained and mentored new staff members.
Assistant Store Manager
The Children's Place
11.2005 - 02.2012
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assisted in recruiting, hiring and training of team members.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Education
High School Diploma -
Naugatuck High School
Naugatuck, CT
06-2003
Skills
Verbal communication
Scheduling appointments
Positive attitude
Customer service
Time management
Verbal and written communication
Organizing and categorizing
Office administration
Professional and mature
Meticulous attention to detail
Resourceful
Social media
Technical support
Interests
Passionate about balancing physical health with mental and emotional wellness
Hiking
Gardening
Crafting and DIY Projects
I have a passion for photography and editing photos
Drawing and Painting
Interior Design
Avid Reader
DIY and Home Improvement
Participating in local clean-up initiatives
Woodworking
I enjoy working with my hands, fixing and building things
Timeline
Office Administration Assistant
South Wilton Veterinary Group
04.2016 - 07.2017
Child Care
Nanny, Care.com
05.2013 - 10.2015
Store Manager
The Children's Place
02.2012 - 04.2013
Assistant Store Manager
The Children's Place
11.2005 - 02.2012
High School Diploma -
Naugatuck High School
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