JOVON CORNELIUS
New York,USA
Summary
Motivated and adaptable professional with strong experience in customer service, sales, and corporate training. Proven ability to create engaging learning environments, support team development, and deliver excellent customer experiences. Skilled in leveraging technology, maintaining high standards of service, and working collaboratively in fast-paced settings.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Aide
Jacobi Hospital
06.2024 - Current
- - Maintained a clean, safe, and hygienic environment for patients, staff, and visitors.
- - Supported daily environmental services operations in accordance with hospital safety standards.
- - Communicated effectively with team members to complete tasks efficiently.
- - Worked collaboratively to ensure high-quality service in a healthcare setting.
- - Demonstrated reliability, attention to detail, and commitment to patient care.
Crew Member
Trader Joe’s
06.2022 - 09.2023
- - Collaborated with team members and management for store success.
- - Trained new employees and supported onboarding process.
- - Handled heavy product transfers using large machinery.
- - Maintained excellent customer service and store cleanliness.
Shift Supervisor
Gregorys Coffee
12.2020 - 2022
- Supervised daily operations, ensuring efficient workflow and high-quality service.
- Trained and mentored team members on best practices and customer service techniques.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented operational improvements that enhanced service speed and customer satisfaction.
Trainer / Barista
Starbucks
10.2017 - 2020
- - Trained new partners and fostered a caring, team-oriented environment.
- - Ensured closing duties met company standards for smooth openings.
- - Organized and maintained inventory, assigned tasks, and followed safety protocols.
- - Delivered excellent customer service in a high-volume setting.
Education
Completed Coursework -
Medgar Evers College
Brooklyn, NY01-2017
High School Diploma - undefined
Urban Assembly Gateway School for Technology
New York, NY06-2016
Skills
- Customer Service & Sales
- New Hire Training
- Microsoft Access & Computer Technology
- Inventory Management
- Leadership & Team Collaboration
- Time Management
- Safety & Cleanliness Standards
Certification
Digital Animation
Timeline
Service Aide
Jacobi Hospital
06.2024 - Current
Crew Member
Trader Joe’s
06.2022 - 09.2023
Shift Supervisor
Gregorys Coffee
12.2020 - 2022
Trainer / Barista
Starbucks
10.2017 - 2020
High School Diploma - undefined
Urban Assembly Gateway School for Technology
Completed Coursework -
Medgar Evers College