Results-driven Executive Director experienced in estate planning review for ultra high net worth clients and complex families, with a strong focus on risk management. Well-versed in producing reports, evaluating account revenue and handling quarter and year-end closings. Meticulous, conscientious and methodical in approach.
Overview
20
20
years of professional experience
Work History
Trust Officer and Executive Director
J.P. Morgan Trust Company of Delaware
06.2012 - Current
Support continuous improvement initiatives within the organization, sharing best practices among more than 20 fellow Trust Officers.
Provide expert guidance during the drafting of wills and trusts, ensuring that all legal requirements were met while protecting the best interests of clients.
Keep abreast of industry trends, regulatory changes, and best practices through continuous professional development, ensuring ongoing excellence in trust management services.
Collaborate with internal teams to create customized wealth management solutions for each client''s unique goals and circumstances.
Develop strong relationships with over 200 clients by providing personalized service and understanding their financial needs.
Ensure regulatory compliance by staying updated on industry guidelines and applying them in daily operations.
Maintain detailed records of trust transactions, providing clear documentation for audits and legal proceedings when necessary.
Manage trust-related tax filings for over 90 relationships in a timely manner, minimizing penalties and maximizing benefits for client's estates.
Serve as a trusted resource for more than 20 junior Trust Officers by offering guidance and mentorship in their professional development as well as interns and co-ops.
Contribute to the overall success of the trust department by participating in cross-functional projects and initiatives.
Manage a diverse team of domestic and offshore professionals, fostering a collaborative work environment for increased productivity.
Promote a culture of continuous improvement by encouraging professional development opportunities for staff members.
Champion diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
Trust Administrator and Vice President
J.P. Morgan Trust Company of Delaware
12.2004 - 05.2012
Contributed to the growth and success of the organization by meeting or exceeding client retention and new business development goals.
Collaborated with legal, tax, and investment teams to ensure optimal management of trust assets.
Identified potential risks within the portfolio by conducting regular risk assessments on trusts under management.
Established strong relationships with clients by providing exceptional customer service and support.
Reduced risk exposure with thorough reviews of trust agreements and careful monitoring of account activities.
Ensured the timely and accurate distribution of trust assets to beneficiaries in accordance with the terms of the trust agreements.
Education
Trust Administration
Cannon Trust School
2008
BBA - Finance
Wilmington University
Wilmington, DE
08.2004
Skills
Leadership Qualities
Organizational capabilities
Regulatory Compliance Awareness
Project management experience
Cross-cultural sensitivity
Risk Assessment Competence
Trust management expertise
Tax Law Proficiency
Strategic Thinking Capacity
Teamwork and Collaboration
Multitasking Abilities
Team Collaboration
Adaptability and Flexibility
Customer relationship development
References
Available upon request
Timeline
Trust Officer and Executive Director
J.P. Morgan Trust Company of Delaware
06.2012 - Current
Trust Administrator and Vice President
J.P. Morgan Trust Company of Delaware
12.2004 - 05.2012
Trust Administration
Cannon Trust School
BBA - Finance
Wilmington University
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