Summary
Overview
Work History
Education
Skills
Leadership Development
Timeline
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Carlos D. Bonilla

Miami,FL

Summary

Data professional with 4+ years of experience supporting global sales teams through data-driven insights, dashboard development, and strategic reporting. Proven ability to translate business needs into technical solutions and present findings to senior leadership. Proficient in Python, SQL, Power BI, Excel, and CRM platforms. Currently transitioning into a Sales Engineer or Solutions Consultant role to further leverage my technical expertise with client-facing skills, delivering solutions to meet customer needs and business goals.

Overview

7
7
years of professional experience

Work History

Senior Sales Operations Analyst – Global Sales Operations & Reporting Analytics

Sophos
09.2024 - 03.2025
  • Delivered insights and dashboards to sales teams across AMS, EMEA, and APJ, improving visibility and strategic decision-making across $300M+ in annual pipeline.
  • Maintained Power BI dashboards tracking FY Billings, Partner Compliance, Available to renew (ATR) by Theater, Region, and Territory, reducing manual reporting time significantly.
  • Managed weekly BAU tasks including dashboard onboarding for 50+ global users and updates to XGS data tables supporting next-gen firewall product line.
  • Collaborated cross-functionally with Business Systems, Channel Sales, and IT on 15+ Jira-assigned projects, aligned by skillset and business impact.
  • Delivered data-driven presentations to senior leadership, translating complex analytics into actionable insights—similar to client-facing demo environments.

Sales Operations Analyst – Global Sales Operations & Reporting Analytics

Sophos
01.2022 - 09.2024
  • Wrote and optimized complex SQL queries in Snowflake to analyze millions of rows of sales and pipeline data globally.
  • Collaborated with business systems, and finance departments to migrate data across Salesforce and Snowflake using Workbench.
  • Partnered with Channel Sales and IT to identify $50M+ dollars in duplicate opportunities and implemented solutions that increased reporting accuracy by 25%.

Operations Analyst

Digitek Education, Inc.
05.2021 - 12.2021
  • Performed market research and created over 20 data visualizations to track admissions trends across US higher education institutions, directly informing strategic planning decisions for the CEO.
  • Developed and maintained a dynamic Excel database of 500+ national scholarships, improving financial aid visibility and streamlining internal advising workflows.
  • Contributed to a 30% increase in resource utilization among students optimizing the use of the scholarship’s database.

Research Analyst

Florida State University
05.2018 - 12.2018
  • Designed and conducted research study on policy preferences and public opinion regarding gun control and energy issues in Florida.
  • Collaborated with Prof. Douglas Ahler in defining salient policies based on data collection and analysis of citizens nationwide.
  • Built a data visualization pertaining to policy issues on abortion, gun control and energy/environment issues using Microsoft Excel.
  • Prepared detailed reports summarizing research findings and recommendations for further action.

Education

B.S. - Political Science, Minor in Business Analytics

Florida State University
Tallahassee, FL
07-2020

Skills

  • Tools & Languages: SQL, Snowflake, Python, Power BI, Excel, Salesforce, Workbench, Smartsheet, Jira, Visual Studio Code, Ad Hoc Reporting & Analysis, DAX, Microsoft Suite, Google Sheets, English, Spanish, Italian
  • Professional Skills: Data Analysis, Dashboarding, Querying, Technical Presentations, Business Process Improvement, Pipeline Management, Sales Process Optimization, Business Intelligence Tools, Cross-Functional Collaboration

Leadership Development

Alpha Tau Omega  Tallahassee, FL

Co-Philanthropy Chair  Aug 2018 – Dec 2018

· Hosted Slide for Skip, a philanthropic event sponsored by Alpha Tau Omega to help raise funds for the American Cancer Society and the Skip Smith Endowment fund. This event raised close to $40,000.

· Birkman Leadership and Development Training to help empower growth and performance (Classified as an Analytical Thinker).

Timeline

Senior Sales Operations Analyst – Global Sales Operations & Reporting Analytics

Sophos
09.2024 - 03.2025

Sales Operations Analyst – Global Sales Operations & Reporting Analytics

Sophos
01.2022 - 09.2024

Operations Analyst

Digitek Education, Inc.
05.2021 - 12.2021

Research Analyst

Florida State University
05.2018 - 12.2018

B.S. - Political Science, Minor in Business Analytics

Florida State University

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Carlos D. Bonilla