Robert Fleming
Orlando,FL
Summary
Insight-driven Operations Data Analyst with 8 years of experience transforming healthcare data into actionable insights that guide market strategy, operational efficiency, and executive decision-making. Expertise in SQL, Python, dbt, Looker, Power BI, and Snowflake facilitates the creation of scalable BI solutions that convert complex data into intuitive visual narratives. Recognized as a trusted analytics partner to leadership and cross-functional stakeholders, consistently delivering AI-enhanced reporting, predictive models, and data-driven decision-support tools that improve outcomes and performance across diverse healthcare programs. Committed to leveraging data to drive strategic initiatives and foster innovation in the healthcare sector.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Data Analyst
Occam Health Services
09.2024 - Current
- Serve as the primary analytics partner to market and program leadership, providing real-time insights that inform strategy and patient-support optimization.
- Developed interactive dashboards using Tableau to enhance data visualization and reporting efficiency.
- Design and deploy production-grade analytics infrastructure using dbt, Snowflake, and Airflow, consolidating multi-source data into a unified enterprise warehouse.
- Develop SQL-driven models, Tableau, Power BI and Looker dashboards that track regional performance, cost efficiency, and market trends, improving reporting speed by 40%.
- Deliver data-informed recommendations through AI-assisted forecasting and scenario analysis, supporting decisions around program scalability and resource allocation.
- Collaborate across business functions, Finance, Clinical Ops, and Marketing, to ensure data transparency, governance, and alignment with Honest’s value-based-care approach.
- Collaborated with cross-functional teams to streamline data collection processes and improve accuracy.
- Conducted statistical analyses to support clinical research initiatives and patient outcomes evaluation.
- Mentored junior analysts in data interpretation techniques and best practices for analytical tools.
- Led initiatives to automate routine reporting tasks, increasing overall team productivity by reducing manual work.
- Implemented data quality assurance measures, resulting in enhanced reliability of reporting outputs.
- Analyzed complex datasets to identify trends and inform strategic decision-making.
- Remote
- Full-Time
Senior Data Analyst
GEHA
02.2023 - 08.2024
- Built market-focused Power BI dashboards integrating claims and operational data to evaluate plan performance and member engagement.
- Conducted trend and variance analyses to uncover cost drivers and opportunity areas across state markets.
- Partnered with business and finance teams to model forecasting and pricing scenarios, improving budget accuracy and insight delivery.
- Enhanced stakeholder collaboration through concise data storytelling and visualization, supporting quarterly strategy sessions.
- Remote
- Contract
Senior Data Analyst
Omnicell
01.2022 - 01.2023
- Consolidated regional analytics into a centralized Snowflake warehouse, improving accessibility and consistency of key metrics.
- Designed Tableau dashboards to identify utilization trends and operational bottlenecks, driving 12% efficiency gain in resource deployment.
- Partnered with product and market teams to align analytics priorities with strategic objectives.
- Remote
- Contract
Lead Data Analyst
Lumen Technologies
01.2021 - 01.2022
- Engineered ETL and forecasting pipelines via Airflow and dbt, unifying marketing, finance, and CRM datasets.
- Produced executive Power BI dashboards that visualized market performance and growth potential, accelerating data-driven decisions by 25%.
- Acted as a bridge between business stakeholders and data engineering teams to define requirements for predictive analytics models.
- Remote
- Contract
Data Analyst
Citi
08.2020 - 01.2021
- Delivered high-impact analytics for compliance and financial oversight teams using SQL and Power BI.
- Supported leadership with scenario modeling and KPI tracking that improved transparency in market reporting.
- Remote
- Contract
Data Analyst
Siemens
12.2019 - 08.2020
- Automated recurring reports and built analytics Tableau dashboards integrating financial and operational metrics.
- Improved forecasting accuracy and data refresh rates through Alteryx and Python automation.
- Remote
- Contract
Account Manager / Data Analyst
F3Firma (Healthcare Consulting)
08.2016 - 12.2019
- Managed analytics projects for healthcare marketing clients, connecting data to strategy and campaign ROI.
- Built dashboards and cohort analyses that improved market-level decision-making and reduced acquisition costs by 18%.
- Remote
- Contract
Education
M.S. - Market Research Analytics
Southern New Hampshire University
B.S. - Mathematics
University of Central Florida
Skills
- Advanced SQL & Data Modeling
- Analytical thinking
- Problem-solving
- Simulation modeling
- Search engine optimization
- Configuration management
- Product development
- Git
- Database programming and SQL
- Attention to detail
- Data utilization
- Trend analysis
- Data interpretation
- Business acumen
- Visual data representation
- Market-Level Business Intelligence
- Data Visualization (Looker, Power BI, Qlik)
- Forecasting & Predictive Analytics (Python, AutoML)
- Strategic Partnership & Stakeholder Communication
- Data Warehouse (Snowflake, BigQuery, dbt)
- Ad Hoc & Operational Reporting
- Healthcare & Claims Analytics
- AI-Driven Insights & Automation
- SQL
- Python
- Dbt
- Snowflake
- BigQuery
- Looker
- Power BI
- Qlik Sense
- Airflow
- Alteryx
- Excel (Advanced)
- Data Modeling & Visualization
- Data visualization and presentations
- Data analysis
- Python programming
- Excel functions
- SQL databases
- Data cleaning
- Analytical problem solving
- Statistical analysis
- Tableau
- Tableau software
- Data validation
- Machine learning
- Data modeling
- ETL processes
- Project management
- Database maintenance
- Report preparation
- Report writing
- Data storytelling
- Strong work ethic
- Data mapping
- Data mining
- Reporting tools
- Data exports
- Data warehousing
- Data science
- Business needs analysis
- Data formatting
- Microsoft Access
- Query tools
- Clear and concise communication
- Data quality assurance processes
- Google analytics
- Technical analysis
- Business management
- Predictive modeling
- Statistics and SAS
- Software development life cycle (SDLC)
- Data integrity validation
- Process improvement
- Optimization techniques
- Data profiling
- Data programming
- A/B testing
- Natural language processing
- Web scraping
- Use cases
- Gap analysis
- Microsoft Visio
- Performance data synthesis
- Process mapping
- Database model conversion
- Time management
- MS Excel
- Data collection
- Multivariate analysis
- Business intelligence tools
- Relational databases
- Workflow automation
- Predictive analytics
- Data screening
- Verbal and written communication
Certification
Power BI Data Analyst Associate (PL-300) – Active through 2026
Languages
Spanish
Native or Bilingual
Dutch
Full Professional
Timeline
Operations Data Analyst
Occam Health Services
09.2024 - Current
Senior Data Analyst
GEHA
02.2023 - 08.2024
Senior Data Analyst
Omnicell
01.2022 - 01.2023
Lead Data Analyst
Lumen Technologies
01.2021 - 01.2022
Data Analyst
Citi
08.2020 - 01.2021
Data Analyst
Siemens
12.2019 - 08.2020
Account Manager / Data Analyst
F3Firma (Healthcare Consulting)
08.2016 - 12.2019
B.S. - Mathematics
University of Central Florida
M.S. - Market Research Analytics
Southern New Hampshire University