Ce'Andrea McNealey
Raymore,MO
Summary
State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
Work History
CNA
Beautiful Savior Lutheran Home
11.2023 - Current
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
CNA
Zack Group Llc
03.2018 - 09.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Call Center Representative
Radius Global Solutions
08.2017 - 02.2023
- Collaborated with team members to share best practices and improve overall team performance in meeting targets.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Sought out extra training opportunities to enhance customer relationship management abilities
- negotiating the resolution of early stage past due accounts on behalf of clients while maintaining a high level of customer satisfaction, by providing a professional, positive, and empathetic experience to each consumer engagement.
Department Store Manager
Walmart
03.2016 - 02.2020
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Assisted with hiring, training and mentoring new staff members.
- Analyzed sales data to identify trends and adjust merchandise assortment accordingly, driving increased revenue growth.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Licensed Practical Nursing -
Metropolitan Community College
3200 BroadwayNursing
Kansas City Kansas Community College
Kansas City, KS05.2027
CNA
Elcesior Springs Job Corps
Swope Parkway05.2017
Skills
- Proficient
- Speed
- CPR BLS certification
- Licenses in KS/MO
- Dependable
- Leader
Timeline
CNA
Beautiful Savior Lutheran Home
11.2023 - Current
CNA
Zack Group Llc
03.2018 - 09.2024
Call Center Representative
Radius Global Solutions
08.2017 - 02.2023
Department Store Manager
Walmart
03.2016 - 02.2020
Licensed Practical Nursing -
Metropolitan Community College
Nursing
Kansas City Kansas Community College
CNA
Elcesior Springs Job Corps
Similar Profiles
Zoe TeagerZoe Teager
Volunteer at Beautiful Savior LutheranVolunteer at Beautiful Savior Lutheran
Carey ClarkCarey Clark
Kids Ministry Director at Beautiful Savior Lutheran Church Kids MinistryKids Ministry Director at Beautiful Savior Lutheran Church Kids Ministry
KAYLA BOISJOLIKAYLA BOISJOLI
Early Childhood Educator at Beautiful Savior Lutheran SCHOOLEarly Childhood Educator at Beautiful Savior Lutheran SCHOOL