Ceanna Cortez
Summary
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
6
6
years of professional experience
Work History
Medical Assistant
The Sierra Medical Partnership
Sacramento
2024.02 - Current
- Assisted in patient intake and verification of medical records.
- Scheduled patient appointments and managed clinic calendar.
- Prepared examination rooms and ensured cleanliness and organization.
- Supported physicians during examinations and minor procedures.
Cashier | Assistant Manager
Davis Ranch
Sloughhouse
2021.06 - Current
- Maintained high standards of customer service during high-volume, fast-paced operations
- Handle currency and credit transactions quickly and accurately and balance tills with zero errors
- Supervise personnel, and address internal conflicts to maintain productivity targets and efficiencies
- Show extreme patience and interest when answering questions and helping customers
Medical Assistant Externship
Lakeside Health & Wellness
Folsom
2023.11 - 2023.12
- Utilized Epic and IMS, scheduled appointments, patient check-in, and prepared patient medical charts
- Administered injections, urinalysis, visual acuity tests, audiograms, autoclaving and EKGs
- Efficiently roomed patients, prepared exam rooms, set up medical trays and took vital signs
- Clearly explained medications and treatment procedures to patients and adhered to HIPAA standards
- Maintained an open line of communication between patients, physicians, and staff
- Followed OSHA, Infection Control, and Universal Precaution guidelines and regulations
Manager
Kentucky Fried Chicken
Elk Grove
2019.06 - 2021.06
- Successfully led and managed an eight-person team of cooks and cashiers to foster staff development
- Reconciled cash and credit card transactions to maintain accurate records at the end of each shift
- Cultivated excellent long-term relationships with customers, maintaining ongoing communication and facilitating solutions to address concerns
Phlebotomy Externship
Biological Labs
Sacramento
2023.09
- Completed 50 venipunctures and 10 capillary punctures on clinical patients
- Determined the right venipuncture based on patient age, health, etc.
- Followed aseptic techniques and biohazardous waste disposal procedures
Education
Medical Assistant Diploma - Phlebotomy Certificate
Campus, formerly named MTI College
Sacramento, CASkills
- Vital signs assessment
- Phlebotomy techniques
- Effective communication
- Patient triage
- Spirometry
- EKGs
- Injection Administration
- Patient Care
- Nebulizer Treatments
- CPR certified
Timeline
Medical Assistant
The Sierra Medical Partnership
2024.02 - Current
Medical Assistant Externship
Lakeside Health & Wellness
2023.11 - 2023.12
Phlebotomy Externship
Biological Labs
2023.09
Cashier | Assistant Manager
Davis Ranch
2021.06 - Current
Manager
Kentucky Fried Chicken
2019.06 - 2021.06
Medical Assistant Diploma - Phlebotomy Certificate
Campus, formerly named MTI College