Professional Summary
Overview
Work History
Education
Skills
Timeline

Ceanna Shepherd

Southern Charm
Brysen City,NC
2
years of professional experience

Open and positive communicator demonstrating a calm, level-headed approach to managing routine needs and addressing unique challenges. Delivered outstanding customer service through strong sales and interpersonal skills, ensuring every customer felt welcome and supported. Leveraged advanced knowledge of fashion trends to enhance customer experience and drive sales.

Work History

Retail Sales Associate

1 Year 11 Months
Southern Charm | 07.2024 - 06.2026
  • Greeted customers upon entering the store and provided assistance.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Assisted customers with product selection and provided excellent service.
  • Engaged with customers to address inquiries and resolve issues promptly.
  • Assisted customers with finding the right product for their needs.
  • Helped customers by answering questions and locating merchandise.
  • Maintained store appearance through organization and cleanliness.
  • Stocked shelves and organized merchandise for optimal visibility.
  • Participated in inventory management processes to ensure accurate stock levels.

Education

High School

Swain County High School | Bryson City, NC | 06.2023

Some College (No Degree) - Nursing

Southwestern Community College | Sylva, NC

Skills

Customer service
Product knowledge
Inventory management
Stock replenishment
Shelf stocking
Sales techniques
Stockroom organization
Visual merchandising
Merchandise display
Client relationship management
Customer relationship management

Timeline

Retail Sales Associate

Southern Charm
07.2024 - 06.2026Read More

Southwestern Community College

Some College (No Degree) from Nursing
Read More

Swain County High School

High School
Read More
Ceanna Shepherd