Summary
Overview
Work History
Education
Skills
Timeline
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Ceara Smith

Brevard,NC

Summary

Committed and hardworking, with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. I make it my goal to be as friendly as I can with every customer, regardless of the situation I am in.

Overview

1
1
year of professional experience

Work History

Server

Kicthen Managment
10.2023 - Current
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barista

Darrel Kirby (manager)
06.2023 - 08.2023
  • Collaborated with team members to ensure seamless service during peak hours.
  • Maintained a clean and organized workspace, adhering to strict health and safety guidelines.
  • Provided exceptional customer service by addressing guest concerns promptly and professionally.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.

Education

Associate of Arts - General Studies

Blue Ridge Community College
Brevard, NC
06.2025

High School Diploma -

Brevard High School
Brevard, NC
06.2023

Skills

  • Guest Engagement
  • Supply Restocking
  • Hospitality Service Expertise
  • Regulatory Compliance
  • Service Prioritization
  • Positive Attitude
  • Cleanliness Standards
  • Stress Management
  • Effective Communication
  • Team Collaboration
  • Problem Solving

Timeline

Server

Kicthen Managment
10.2023 - Current

Barista

Darrel Kirby (manager)
06.2023 - 08.2023

Associate of Arts - General Studies

Blue Ridge Community College

High School Diploma -

Brevard High School

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Ceara Smith