Cearra Dean
Flint
Summary
Dynamic Store Manager with extensive experience at Rally House, excelling in customer service and team leadership. Proven track record in enhancing customer satisfaction through effective training and mentoring. Skilled in inventory management and store operations, consistently driving sales and operational efficiency in high-volume retail environments.
Overview
8
8
years of professional experience
Work History
Store Manager
Rally House
08.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Store Manager
Maurices
11.2021 - 08.2023
- Improved customer satisfaction through staff training in customer service and product knowledge.
Pink Manager
Victoria Secret PINK
03.2021 - 11.2021
- Oversee 50+ team members in highest volume location in the metro Detroit region.
Store Manager
Sally Beauty
06.2020 - 11.2021
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and replenishment.
Store Manager
Tilly's Clothing Store
06.2017 - 06.2020
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Education
Northwestern High School
Flint, MI06.2012
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Outstanding communication skills
- Inventory management
- Store merchandising
- Retail inventory management
Timeline
Store Manager
Rally House
08.2023 - Current
Store Manager
Maurices
11.2021 - 08.2023
Pink Manager
Victoria Secret PINK
03.2021 - 11.2021
Store Manager
Sally Beauty
06.2020 - 11.2021
Store Manager
Tilly's Clothing Store
06.2017 - 06.2020
Northwestern High School
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