Cece Pelkey
Santa Rosa,CA
Summary
I developed essential skills while training in a luxury salon as well as working as a stylist. With two years of experience I am dedicated to continuing my career as a hairstylist and perfecting my craft. I strive to radiate a creative and upbeat personality, ensuring welcoming and enjoyable experience for not only my clients but my team members as well. I possess solid understanding of hair care techniques and products, with skills in cutting, styling, and coloring. I strive to enhance client satisfaction and boost salon success through exceptional service.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Assistant
AP Luxe Salon
Mill Valley, CA
01.2025 - 03.2026
- Assisted stylists in daily operations, ensuring smooth workflow and client satisfaction.
- Managed appointment scheduling using salon management software, optimizing staff utilization.
- Provided exceptional customer service, addressing client inquiries and concerns promptly.
- Maintained cleanliness and organization of salon environment to enhance client experience.
- Provided tailored blow-dry services to existing clients, focusing on individual preferences and style.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Facilitated communication between clients and stylists to ensure accurate service delivery.
- Trained new staff on operational protocols and customer service standards effectively.
- Collaborated with team members to implement new procedures for improved efficiency.
- Supported inventory management by tracking product usage and restocking supplies as needed.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Maintained cutting-edge skills and trend awareness by engaging in hands-on training with master stylists and attending weekly educational sessions.
Hair Stylist
Great Clips
Santa Rosa, CA
12.2024 - 01.2025
- Delivered expert hair cutting services to meet diverse client needs..
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Assisted clients in selecting appropriate hairstyles based on their preferences and features.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Engaged in ongoing education to stay current with industry trends and techniques.
- Utilized salon software for appointment scheduling and client record management.
- Built strong client relationships through personalized consultations and follow-up services.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
Hair Stylist
Ulta Beauty
Santa Rosa, CA
09.2024 - 12.2024
- Provided exceptional customer service to ensure a welcoming salon environment.
- Executed a variety of hairstyling techniques, including cuts, colors, and treatments.
- Maintained cleanliness and organization of workstations to comply with safety standards.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Organized sales area and work station to showcase products and boost sales.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Mixed pigments and used proper techniques to achieve desired color.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
Education
Cosmetology License - Cosmetology
Paul Mitchell The School
Sacramento, CA08.2024
High School Diploma -
Pivot Charter School North Bay
Santa Rosa, CA06.2022
Skills
- Client Engagement
- Creativity
- Problem Solving
- Listening Skills
- Tidiness
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Verbal and written communication
- Relationship building
- File and record keeping
- Schedule and calendar management
- Decision-making
- Multitasking and organization
- Flexibility and adaptability
- Calm demeanor
Certification
- Avant-Garde competition
- Paul Mitchell The School | 03-05-24 - 03-08-24
- I received 1st place in an Avant-Garde competition.
Timeline
Assistant
AP Luxe Salon
01.2025 - 03.2026
Hair Stylist
Great Clips
12.2024 - 01.2025
Hair Stylist
Ulta Beauty
09.2024 - 12.2024
Cosmetology License - Cosmetology
Paul Mitchell The School
High School Diploma -
Pivot Charter School North Bay