Cecelia Chavez
Marina,CA
Summary
Organized and results-oriented Planner excels at seeing big picture and creating plans to achieve business objectives. Adept at leveraging data-driven insights and implementing proactive solutions to deliver cost-effective and timely results. Possesses strong communication, customer service and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Planner/Scheduler/Estimator
CSUMB: Facilities Management Department
03.2023 - Current
- Collaborated with cross-functional teams to align goals and ensure project success.
- Optimized inventory control, reducing waste and improving costefficiency.
- Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
- Implemented best practices in planning methodologies, resulting in increased efficiency and effectiveness across all projects.
- Presented progress reports regularly to senior management during project updates meetings.
- Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
- Streamlined workflow processes for improved team productivity and project outcomes.
- Streamlined communication channels for enhanced collaboration between departments during the planning stages of projects.
- Evaluated key performance indicators regularly, making data-driven adjustments to plans when necessary.
- Developed comprehensive plans for large-scale projects that involved coordinating multiple teams.
- Monitored and tracked progress of projects using Gantt charts and project management software.
- Facilitated presentation and recommendation of services by optimizing client relationships.
- Evaluated proposals from vendors and contractors, selecting those that provided optimal value while meeting project requirements.
- Spearheaded change management initiatives, fostering a culture of continuous improvement throughout the organization.
Senior Facilities Coordinator
California State University Monterey Bay – Student Housing and Residential Life
03.2020 - 03.2023
- Oversee and manage the access, custodial and maintenance of 14 residence halls which house 4000+ residents
- Oversee submission and follow-up on completion of work orders, including oversight of the overall customer service experience for students and staff reporting facilities concerns
- Ensure systemwide preventative maintenance is scheduled and completed in residential areas
- Work closely with CSUMB Facilities departments to assess building conditions
- Develop comprehensive inventory management system for residential areas
- Create and implement a replacement schedule for furniture, fixtures and equipment (FF&E), including appliances where applicable
- Assist in equipment inspections
- In conjunction with the Associate Director, work with CSUMB departments, Corporation, and contractors to develop small projects, including scheduling, budgeting and implementation and completion to SHRL satisfaction
- Hire, train and supervise student facilities coordinators
- Identify issues of area or departmental concern related to facilities and equipment, and takes initiative to resolve or report them and assist in the identification of potential solutions
- Liaison with residents to initiate and compile survey data, provide project overview and insight, solicit feedback on purchases, color selection, functionality, and space utilization within residential communities
- Research and recommend new furniture, fixtures, and equipment items for residential facilities
- Assist staff to develop comprehensive assignment and marketing plans and communications to enable students to live in residential areas, including when impacted by repair/construction/renovation projects
- Assist in the development of operational guidelines for residential, instructional, recreational, and administrative spaces
- Administer bi-annual evacuation drills within housing, and complete evacuation drill report
- Assist with any inspections of residential facilities for compliance with license and SHRL standards
- Meet regularly with Associate Director, Facilities & Planning
- Assist in the preparation of SHRL Budget and facility improvement budget
- Assist in the development of SHRL goals, objectives and strategic planning for facilities and SHRL operations
- Work closely with Associate Director, Facilities & Planning to review petitions and requests for facility modification needs
- Assist in facilities and operational needs related to summer and winter break housing, move in and move out
- Complete or participate in special projects that may be outside normal area of assignment, as directed
- Operate and account for the key management processes, including distribution, monitoring, and supporting the campus lock shop in address issues related to door or keys.
Coordinator of Reservations and Operations
CENTERS LLC at Jacksonville State University – University Recreation
05.2018 - 04.2020
- Oversee a 101,000 square foot facility
- Responsible for supervising, training, scheduling and disciplining the Graduate Assistant of Facility Operations, Building Operations Supervisors, Operations Specialists and Member Experience Ambassadors to ensure day to day operations, including all monitoring of activity spaces, welcome desk operations and custodial operations, of the building are executed properly
- Develop and maintain policies relating to the entire facility, members of the facility, including students, faculty, staff and alumni, and part-time student employment
- Assist in supervisor of 2 Facility Service Technicians to ensure building maintenance is upkept and facility issues are resolved in a quick and efficient manner
- Coordinate and develop the overall part-time employment experience, including PT Employment Onboarding, Leadership Development Program, Employee of the Month and Employee Events such as the End of the Year Banquet
- Develop training manuals and training sessions within facility operations on how to use equipment and technology throughout the building, within rentals and reservations on how to provide great customer experiences when hosting, preparing and being available as event specialists as well as within emergency response on how to properly give CPR/First Aid/AED assistance when responding to codes within the facility
- Prepare regular written communication such as monthly, quarterly and annual reports, financial and participation reports, shift reports, incident and accident reports and equipment inventory reports.
Graduate Assistant of Facility Operations and Personnel
Ohio University – Campus Recreation
08.2016 - 05.2018
- Oversee a 168,000 square foot facility
- Supervise a student staff of 90-120 employees
- Mentor and support the undergraduate student staff in work, academics and personal situations and accommodating as needed
- Oversee scheduling and meetings of Facility Assistants and Facility Supervisors
- Facilitate meetings by incorporating meaningful activities and realistic events for educational purposes
- Coordinate rentals and reservations through EMS including scheduling, billing, staffing and evaluation
- Develop new policies and constantly review and maintain proper policies and procedures
- Monitor all policy enforcement including patrons, employees and staff and addressing issues accordingly
- Work closely with the Business Managers to ensure proper hiring, training, evaluations and termination protocols are being followed
- Oversee development and upkeep of new hire trainings, checklists and quizzes
- Evaluate facility assistants yearly and complete mid-year evaluations and yearly evaluations with supervisors
- Organize storage areas to ensure upkeep of the area
- Conduct monthly facility inspections, noting deficiencies and handling them through the appropriate sources
- Contribute to monthly reports, annual budget and yearly operational plans
- Post and maintain 20+ office hours per week including meetings and supervisory shifts
- Attend office, staff and department meetings as scheduled
- Complete other tasks as assigned or needed by the Coordinator, Assistant Director, Associate Director or Director.
Education
Master in Recreation Studies -
Ohio University
05.2018
Bachelor in Healthcare Management -
University of Alabama at Birmingham
08.2016
Skills
- Project Management
- Data Management
- Customer Focus
- Community Education
- Workflow Management
- Creativity and Adaptability
- Team Leadership and Motivation
- Quality Assurance
Conferences Presentations Committees
- Transportation and Parking Committee – California State University Monterey Bay (2020-Present)
- COVID 19 Move Out Committee – California State University Monterey Bay (March 2020)
- Capital Campaign Planning Committee – Jacksonville State University, Jacksonville, AL (2019)
- NIRSA Annual Conference – Baltimore, MD (2019)
- PT Employee Information Sessions – Jacksonville State University Recreation, Jacksonville, AL (2018-2019)
- NIRSA Region II Conference – Birmingham, AL (2018)
- NIRSA Annual Conference – Denver, CO (2018)
- Graduate Assistant Onboarding Committee – Ohio University, Athens, OH (Spring/Summer 2017)
- NIRSA Annual Conference – National Harbor, MD (2017)
- ORSA Conference – Baldwin Wallace University, Berea, OH (2017)
- Employee of the Month Program – Ohio University, Athens, OH (2017)
- Region III: Student Lead On – Ohio State University, Columbus, OH (2017)
- Presenter: Leadership Beyond Titles (70+ attendees)
- NIRSA Annual Conference – Kissimmee, FL (2016)
- Alabama-Mississippi State Conference – University of Alabama at Birmingham, Birmingham, AL (2016)
- Alabama-Mississippi State Conference – Mississippi State University, Starkville, MS (2015)
- NIRSA Region II Conference – Greenville, SC (2015)
Awards Certifications Software
- CSUMB Sustainability Certificate – California State University Bay (April 2021)
- Starrez – Housing Software
- WebTMA/Limble – Facilities Management Software
- Safe Zone Training – California University Monterey Bay (January 2021)
- Mental Health First Aid Training (September 2019)
- Safe Zone Training – Ohio University (May 2019)
- Sexual Misconduct Training (November 2017)
- CPR Instructor Certified (April 2019)
- CPR for the Professional Rescuer
- Blackboard Applications and Canvas Applications (University Updated Software)
- CSI NG and Fusion (Campus Recreation Software)
- Whentowork and SubItUp (Scheduling Software)
- Google Drive, Connect2 and 7Point Ops (Form and Reporting Software)
- Event Management Software (EMS)
- Microsoft Office Programs: Excel, Word and PowerPoint
Event Experience
- Capital Campaign Gala for Jacksonville State University, Jacksonville, AL, 09/2019, Security, Deliveries and Overall Event Logistics, The Capital Campaign Gala served as a celebration of the university and how much they have grown in the last 10 years. The overall goal of the event was to showcase our band and music department, while also celebrating the overall money raised thus far. The event included a cocktail hour, followed by a full course banquet dinner with show pieces throughout., Sodexo, Music, Drama, University Police, Student Involvement, Alumni Association, University Recreation
- Canvas Uncorked, Athens, OH, 05/2018, Event Planner, Canvas Uncorked was a wine and painting experience at Ohio University on Mom’s Weekend. Mom’s Weekend is the weekend during the year when mothers of students come to the university for the weekend. Part of my event planning class was planning an event form a zero-dollar budget and working with catering services to raise money for a local non-profit called Adyn’s Dream. This event offered instructed painting sessions, cutting demonstrations and wine tastings at certain times. Appetizers and a full wine bar were offered as well during the event., Adyn’s Dream
- Generation Migration, Athens, OH, 11/2016, Event Group Leaders Programming and Logistics, Generation Migration was a day camp provided to seniors in college as well as seniors citizens within the Athens community. Generation Migration was used to provide activities for both groups of seniors to get better acquainted with one another while bridging the gap between ages. This program was put on by 12 graduate students, with 3 Event Group Leaders: Programming and Logistics, Marketing and Operations, Supplies and Volunteers. All activities were made accessible and provided alternatives for all age levels and activity levels.
Timeline
Planner/Scheduler/Estimator
CSUMB: Facilities Management Department
03.2023 - Current
Senior Facilities Coordinator
California State University Monterey Bay – Student Housing and Residential Life
03.2020 - 03.2023
Coordinator of Reservations and Operations
CENTERS LLC at Jacksonville State University – University Recreation
05.2018 - 04.2020
Graduate Assistant of Facility Operations and Personnel
Ohio University – Campus Recreation
08.2016 - 05.2018
Master in Recreation Studies -
Ohio University
Bachelor in Healthcare Management -
University of Alabama at Birmingham