Cecelia Cox
Anchorage
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Flower Delivery Driver
Mylords Floral
Anchorage
06.2025 - 01.2026
- Handled delicate flowers with care during transport to maintain quality.
- Delivered floral arrangements promptly to enhance customer satisfaction.
- Communicated with customers about delivery times and special requests.
- Inspected flowers for quality before loading onto delivery vehicle to ensure freshness.
- Restocked shelves with inventory during shifts.
- Kept up to date with new products, services, pricing, and promotions.
Take-Out Server
Olive Garden
Anchorage
03.2025 - 08.2025
- Prepared and packaged take-out orders, ensuring timely service for customer satisfaction.
- Maintained cleanliness and organization of the take-out area daily.
- Communicated with kitchen staff to confirm order accuracy and special requests.
- Assisted customers with menu inquiries and provided tailored recommendations to enhance dining experience.
- Processed payments and managed cash register operations, maintaining accuracy and customer trust.
- Processed take-out orders accurately by entering them into the restaurant's point of sale system.
- Organized carry out bags according to order specifications including condiments and utensils as requested by guests.
- Received payments, returned accurate change and closed checks in POS system.
Barista
Dunkin' Donuts
Clifton
12.2023 - 07.2024
Delivery Driver
Fuku Asian Bistro
Cumming
02.2023 - 07.2023
- Delivered food orders efficiently to various locations within designated timeframes.
- Navigated routes using GPS to ensure timely and accurate deliveries.
- Handled cash and electronic payments, ensuring accurate transactions and customer satisfaction.
- Kept delivery vehicle clean and organized to meet safety compliance standards.
- Collaborated with restaurant staff to coordinate order preparation and pickup times.
- Ensured that the correct order was delivered to the customer.
- Delivered exceptional customer service, enhancing customer experience during the delivery process.
Delivery Driver
Alaska Carquest Auto Parts
Anchorage
07.2022 - 01.2023
- Delivered auto parts to customers across designated routes.
- Maintained vehicle cleanliness and conducted routine inspections to ensure safe operation.
- Managed paperwork and documentation for each delivery transaction to ensure accurate record-keeping.
- Delivered goods promptly while adhering to speed limits and traffic regulations to enhance customer satisfaction.
- Operated vehicle safely across various weather conditions, including rain, snow, sleet, and ice.
- Handled merchandise in accordance with product handling standards.
Shift Leader
KFC
Anchorage
01.2022 - 08.2022
Barista
Dunkin' Donuts
Ocala
06.2021 - 12.2021
- Prepared and served a variety of coffee and beverage orders.
- Ensured cleanliness and organization of work area and equipment to enhance customer experience.
- Processed customer payments efficiently using cash register, contributing to smooth transaction flow.
- Assisted customers with menu selections and answered product questions.
- Followed safety and sanitation guidelines to ensure food quality standards.
- Managed inventory and stocked supplies for beverage preparation, supporting consistent service delivery.
Shift Leader
KFC
Anchorage
07.2020 - 05.2021
- Led team in delivering exceptional customer service during peak hours.
- Provided leadership and guidance to team members, facilitating completion of tasks with high efficiency.
- Trained new staff on food preparation and safety procedures, ensuring adherence to standards.
- Managed cash register operations and handled customer transactions efficiently.
- Monitored cash registers during peak hours to ensure accuracy of transactions.
- Operated cash register and received payment from customers in cash or credit form.
- Ensured cleanliness of work areas and compliance with health regulations.
- Monitored food quality and presentation standards, maintaining customer satisfaction.
- Assisted with inventory management and stock organization.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Served orders to customers at windows, counters and tables.
Education
High School Diploma -
South Anchorage High School
Anchorage, AK05-2020
Skills
- Time management
- Customer communication
- Critical thinking
- Customer service
- Delivery coordination
- Problem solving
- Team collaboration
- Safe driving
- Clean driving record
- Adaptability and flexibility
- Inventory management
- Point-of-sale system
- Cash management
- Basic math
- Customer focus
- Customer inquiries
- Active listening
- Drawer balancing
- Order taking
Certification
- Food Handler's Certification
Timeline
Flower Delivery Driver
Mylords Floral
06.2025 - 01.2026
Take-Out Server
Olive Garden
03.2025 - 08.2025
Barista
Dunkin' Donuts
12.2023 - 07.2024
Delivery Driver
Fuku Asian Bistro
02.2023 - 07.2023
Delivery Driver
Alaska Carquest Auto Parts
07.2022 - 01.2023
Shift Leader
KFC
01.2022 - 08.2022
Barista
Dunkin' Donuts
06.2021 - 12.2021
Shift Leader
KFC
07.2020 - 05.2021
High School Diploma -
South Anchorage High School