Open To Work
Margaret Willsie
Lake Stevens,WA
Work Preference
Summary
Assisted customers with inquiries and transactions in a timely manner. Supported team members in delivering high-quality service. Handled cash transactions accurately and efficiently.
Overview
39
39
years of professional experience
Work History
Flower Delivery Driver
Stadium Flowers
Everett, WA
04.2017 - 12.2024
- Delivered floral arrangements and plants to residential and business addresses as well as to hospitals, funeral homes, and wedding venues in a timely and professional manner.
- Assisted with setting up and taking down funeral and wedding events.
- Maintained and operated company vehicles observing all safety protocols.
City Letter Carrier
U.S. Postal Service
Seattle, WA
06.2000 - 05.2006
- Sorted mail and packages by route, delivered mail and packages to residential and business addresses, collected outgoing mail.
- Operated and maintained postal vehicles.
- Provided excellent customer service, answered customer questions, followed company protocols.
Bank Teller
Everett Mutual Bank
Everett, WA
03.1994 - 11.1999
- Processed customer transactions, deposits, withdrawals, transfers, loan payments.
- Balanced cash drawers, balanced vaults, opened checking, savings, C. D’s, Money Market accounts and safe deposit boxes.
- Promoted bank services, managed and maintained secure handling of cash and sensitive information.
- Managed customer complaints with professionalism, monitored and reported potentially fraudulent activity.
Cashier
QFC
Bellevue, WA
06.1986 - 08.1991
- Operated register and processed cash, debit, and digital payments.
- Provided fast, friendly customer service in a high traffic grocery environment.
- Bagged groceries, managed returns, exchanges, and price checks.
- Maintained a clean and organized checkout area.
- Assisted restocking, facing shelves and store upkeep.
Education
High School graduate - undefined
Bellevue High School
Bellevue, WALicensed Practical Nurse degree - undefined
North Seattle Community College
Seattle, WASkills
Cash Handling
Customer Service
Delivery & Navigation
Time Management
Problem Solving
Multitasking
Medical Terminology
Safe driving
Clean driving record
Deadline oriented
Teamwork
Customer service
Problem-solving
Time management
Attention to detail
Multitasking Abilities
Reliability
Excellent communication
Strong working relationships
Dependability and honesty
Organizational skills
Cash handling
Warehouse operations
Communication and interpersonal skills
Customer support
Vehicle loading
Safety procedures
Defensive driving
Physical fitness
Cash register operation
Forklift operation
Task prioritization
Self motivation
Commercial driving experience
First aid certified
Interpersonal skills
Professionalism
Customer-oriented
Payment processing
Inventory control
Delivery and shipment records
Continuous improvement
Adaptability
Emergency repairs
Order fulfillment
Timeline
Flower Delivery Driver
Stadium Flowers
04.2017 - 12.2024
City Letter Carrier
U.S. Postal Service
06.2000 - 05.2006
Bank Teller
Everett Mutual Bank
03.1994 - 11.1999
Cashier
QFC
06.1986 - 08.1991
High School graduate - undefined
Bellevue High School
Licensed Practical Nurse degree - undefined
North Seattle Community College