CECELIA HINTON
Garfield Heights
Summary
Dedicated RN Care Manager with extensive experience in case management and care coordination. Proven ability to enhance patient satisfaction and reduce readmission rates through quality improvement initiatives. Strong communicator and advocate for patients’ rights, ensuring comprehensive support across healthcare services.
Overview
21
21
years of professional experience
Work History
RN Care Manager
Y-Haven
Cleveland
02.2026 - Current
- Collaborated with healthcare providers to ensure continuity of care services.
- Participated in multidisciplinary meetings to discuss complex cases and develop effective strategies for resolving problems encountered by patients.
- Advocated for patients' rights and access to necessary healthcare services.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Facilitated support groups to promote recovery and wellness among patients.
- Actively participated in quality improvement initiatives within the organization.
- Served as a liaison between physicians, hospitals, insurance companies, employers, providing accurate information about case management programs offered by the organization.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
Community Care Manager
Judson Smart Living
Cleveland
10.2020 - 05.2025
- Served as community care manager and home care liaison, connecting Judson ALF with independent living campuses and members in the Judson at Home program. between Judson ALF and Independent Living campuses and members enrolled in the Judson at Home program residing in the community.
- Functions as part of the primary care team and completes initial assessment and ongoing assessments.
- Completed functional and psychological assessments to assess needs in the home.
- Completes comprehensive and ongoing physical and behavioral assessments.
- Identified safety hazards in home environments and patient behaviors, enabling timely interventions.
- Provide education to patient and families and increase access to healthcare services and coordination.
- Coordinated care services among interdisciplinary team members to ensure comprehensive support for patients. and serves as a resource to the Interdisciplinary Care Team.
- Educated patients and families, enhancing their understanding of healthcare services and improving access to care.
- Facilitates and coordinates services based upon the care treatment plan.
- Perform care coordination and serve as a resource to the Interdisciplinary Care Team.
- Facilitated and coordinated services based on the care treatment plan.
RN Case Manager- Field Based Case Manager
United Health Group/Optum Care
Cleveland
04.2017 - 02.2018
RN Assessor/Transitions Coordinator for the MyCare Program
CareSource
Cleveland
03.2014 - 04.2017
- Visiting clients in their own homes, nursing facilities, and other specialized units.
- Managing and prioritizing caseloads.
- Ensure that evidence-based practice is being utilized in the treatment plan.
- Completes Long Term Authorizations for MyCare members.
- Completes desktops reviews and Level of Care reviews for MyCare members.
- Utilized clinical and case management skills to provide intermittent skilled nursing visits for clients in the community.
- Completed intake and referral information, and verified payer sources.
- Assist Adults and Geriatric patients, Aged, Blind and Disabled population.
- Assist Med Surg patients with dual diagnosis Mental Health and Behavioral Health Case Management.
- Developed patient centered plans of care.
- Developed patient-centered plans of care to address individual health needs and preferences.
- Gained experience with Medicaid, Medicare, and Passport Waiver programs.
- Completed utilization and billing reviews to ensure compliance and optimize resource allocation.
RN Intake Coordinator/ RN Disease Case Manager
Benjamin Rose Institute on Aging
Cleveland
05.2011 - 05.2014
RN Ambulatory Clinic
Taussig Cancer Center, Cleveland Clinic
Cleveland
06.2008 - 04.2011
- Delivered comprehensive patient care and treatment in ambulatory oncology/hematology setting to enhance patient outcomes.
- Facilitated patient transitions through health care system by collaborating with health care providers to ensure continuity of care.
- Administered chemotherapy and immunotherapy treatments for oncology patients.
- Monitored vital signs and assessed patient responses to treatment protocols.
- Educated patients and families on cancer treatments and symptom management.
RN Field Case Manager
Cleveland Clinic Home Care
Cleveland
12.2005 - 03.2007
- Conducted skilled nursing visits and supervisory visits in a community setting.
- Managed disease cases, teaching and training patients and families to enhance understanding of their conditions.
- Acquired skills through hands-on work with diverse populations working with a diverse population and for coordinating care after hospitalization.
- Administered comprehensive care to adults and geriatric patients to Adults and Geriatric patient population.
- Navigated Medicaid, Medicare, and Passport Waiver programs to facilitate patient access to necessary services.
Education
Associate of Arts - Biology
Concordia College Alabama
Selma, AL05-1985
BSN -
Indiana Wesleyan University
Diploma - Nursing
St. Thomas School of Nursing
Akron, OHSkills
- Administrative management
- Medicaid experience
- Collaborative teamwork
- Medicaid knowledge
- Medicare knowledge
- Care coordination
- Patient Advocacy
- Community health
- Ohio aging experience
- Excellent communication skills
- Team player attitude
Timeline
RN Care Manager
Y-Haven
02.2026 - Current
Community Care Manager
Judson Smart Living
10.2020 - 05.2025
RN Case Manager- Field Based Case Manager
United Health Group/Optum Care
04.2017 - 02.2018
RN Assessor/Transitions Coordinator for the MyCare Program
CareSource
03.2014 - 04.2017
RN Intake Coordinator/ RN Disease Case Manager
Benjamin Rose Institute on Aging
05.2011 - 05.2014
RN Ambulatory Clinic
Taussig Cancer Center, Cleveland Clinic
06.2008 - 04.2011
RN Field Case Manager
Cleveland Clinic Home Care
12.2005 - 03.2007
Associate of Arts - Biology
Concordia College Alabama
BSN -
Indiana Wesleyan University
Diploma - Nursing
St. Thomas School of Nursing