CECELIA JACKSON
Tamarac,,Florida
Summary
Success Coach with one year experience demonstrating great ability in customer service, and successfully identified and met the needs of customers. Teacher with over thirty years of experience with successful delivery in education. Executive Administrative Assistant providing excellent customer service, and effectively handle multiple projects. Senior Education Officer with experience in successfully conducting activities related to private and public sector engagements.
Overview
9
9
years of professional experience
Work History
Teacher Assistant
Western High School
01.2022 - Current
- Assistant Classroom Teacher to Special Needs students with effective teaching and learning
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted with extra-curricular activities.
Success Coach
CareerSource Broward
01.2022 - 01.2023
- Developed comprehensive assessments and case management for customers for specific programs
- Worked with the Dislocated Worker target population to facilitate the delivery of services to meet their needs
- Coordinated and monitored services, including comprehensive tracking relating to career plan, and conducted on-going follow-up with customers at specific intervals
- Coordinated activities with Employment Relations Staff to ensure employment opportunities
- Participated in training opportunities to enhance job related skills such as career development, Coaching, Customer Service, Cyber Security Awareness, Ethics, Counseling and program specific knowledge
- Input data and process information using various state and agency database and systems daily.
Executive Assistant
ChristWay Baptist Church
01.2019 - 01.2022
- Provided a variety of administrative support for Senior Pastor and Church Staff
- Effectively coordinated and scheduled appointments to maintain daily activities
- Provided expert support in meetings and special projects to ensure best in class outcome
- Liaison with staff and membership to support and address congregation needs.
Regional Community Relations Education Officer
Ministry Of Education
01.2015 - 01.2019
- Successfully managed the execution of all regional programs and activities in the appraisal of key education personnel (Principals, Teachers)
- Conducted assessment of school administration, teaching, and learning to improve and optimize the safety and security of schools and the functioning of parent-teacher and community relations successfully
- Effectively coordinated and directed all regional programs and activities related to events planning, parent-school relations, and private and public sector engagements.
Education
M. Ed. - Educational Psychology
UNIVERSITY OF THE WEST INDIES
Kingston, JAMAICAB. S. C. - Social Work and Psychology (Honors)
UNIVERSITY OF THE WEST INDIES
Kingston, JAMAICADiploma - Teacher Education
BETHLEHEM TEACHERS' COLLEGE
Malvern, St. ElizabethCertificate - Psychology (Coursera)
Yale University (Coursera)
New Haven, CTCertificate - Customer Service Training
CareerSource Broward
Certificate - Ethics Training
CareerSource Broward
Certificate - Cyber Security Awareness
CareerSource Broward
Skills
- Computer Skills: Proficient in Microsoft Office Word, PowerPoint, Outlook, Excel
- Communication Skills: Written and Oral, Problem Solving, Teamwork, Customer Service, Listening
Timeline
Teacher Assistant
Western High School
01.2022 - Current
Success Coach
CareerSource Broward
01.2022 - 01.2023
Executive Assistant
ChristWay Baptist Church
01.2019 - 01.2022
Regional Community Relations Education Officer
Ministry Of Education
01.2015 - 01.2019
M. Ed. - Educational Psychology
UNIVERSITY OF THE WEST INDIES
B. S. C. - Social Work and Psychology (Honors)
UNIVERSITY OF THE WEST INDIES
Diploma - Teacher Education
BETHLEHEM TEACHERS' COLLEGE
Certificate - Psychology (Coursera)
Yale University (Coursera)
Certificate - Customer Service Training
CareerSource Broward
Certificate - Ethics Training
CareerSource Broward
Certificate - Cyber Security Awareness
CareerSource Broward
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