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A passionate English as a Foreign Language and helping others to improve their Customer Service and Sales skills using the English Language. I love helping people and that is why I am drawn to EFL Teaching and Customer Service. I teach EFL classes both online and in person, I answer customer service calls for an answering service, and I help people improve their English skills to obtain better opportunities.
Patient and dedicated EFL teacher, skilled at developing and promoting interactive learning individually and within a group environment. Experienced working with children and adults from a wide array of cultural backgrounds to teach language skills. Positive educator patient with students, consistently dedicating extra time for one-on-one instruction to teach difficult lessons.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Detail-oriented Accounts Payable Specialist skilled in handling diverse range of accounts payable functions with accuracy, efficiency and sound judgment. Adept at organizing and prioritizing requirements to maintain tight deadlines. Accustomed to delivering superior performance in autonomous or team-focused environments.

Accomplished customer service expert with over 10 years of experience in a fast-paced, detail-oriented environment. Collaborative and goal-driven, this professional has contributed to communications, customer service, and project management in previous roles. Through their efforts, they have developed effective team strategies and implemented business improvements that consistently meet and exceed customer expectations. Currently seeking an opportunity to showcase their talents in an organization that shares their passion for growth, people, and security. With a strong background in troubleshooting hardware and software issues, they are experienced in ensuring optimal system performance and maintaining user productivity. Their technical skills enable them to provide seamless support while fostering user satisfaction and operational efficiency through effective communication and exceptional customer service.

Accomplished Supervisor with a solid 20 year history of achievement in collections/ management with a strong background in improving performance and productivity, providing creative solutions, and overall organizational efficiency. Conscientious, hardworking and excels at multitasking in fast-paced environments. Detail-oriented with strong organizational and prioritizing abilities. Provides work supervision to employees in an assigned unit with excellent issue and conflict resolution skills and experience in leading successful teams. Pursuing a new role where hard work and dedication will be highly valued.

Cecelia McDaniel

Work History

Receptionist

Clerical Assistant

Certified Pilates Instructor

Merchandising Intern

Education

Bachelor of Science - Merchandising, Apparel, And Textiles

Bachelor of Science - Economics

Supply Chain Management - Business And Economics

Innovation And Entrepreneurial Thinking - Communication And Information

Skills

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Certified Pilates Instructor

Merchandising Intern

Receptionist

Clerical Assistant

University of Kentucky

University of Kentucky

University of Kentucky

University of Kentucky

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