Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cecilia Castellano Paulino

Laurel,MD

Summary

Dynamic and detail-oriented , excelling in customer service and operational efficiency. Proven ability to enhance customer satisfaction through friendly interactions and effective time management. Skilled in maintaining cleanliness standards and leading teams, ensuring a safe and welcoming environment for all patrons.

Overview

6
6
years of professional experience

Work History

Barista

Love Life Cafe
Laurel, MD
09.2024 - Current

Prepared beverages according to established recipes and food preparation guidelines. Assisted in food preparation and maintained cleanliness of work areas. Operated cash register and ensured store cleanliness.

Server

First Watch
Laurel, MD
05.2024 - Current

Achieved high customer satisfaction by delivering timely food service and maintaining clean tables. Improved operational flow by effectively managing multiple responsibilities.

Cashier Team Lead

Safeway
Silver Spring, MD
02.2020 - 10.2021

Assisted customers with transactions at the cash register. Provided friendly and efficient service to enhance customer satisfaction.

Cleaning Supervisor

Safeway
Silver Spring, MD
02.2020 - 02.2021

Implemented and maintained cleanliness standards and safety checklists to protect staff and customers during the pandemic.

Education

High School Diploma -

Spring Brook High School
Silver Spring, MD
05.2019

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Multi- Tasker

Timeline

Barista

Love Life Cafe
09.2024 - Current

Server

First Watch
05.2024 - Current

Cashier Team Lead

Safeway
02.2020 - 10.2021

Cleaning Supervisor

Safeway
02.2020 - 02.2021

High School Diploma -

Spring Brook High School