Summary
Overview
Work History
Education
Skills
Timeline
Certification
Work Availability
Generic

Cecilia Bejarano-chacon

Customer Service
Las Cruces,NM

Summary

Organized and dependable bi-lingual candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
2
2
Languages

Work History

Tax Preparer

Intuit Turbo tax
Las Cruces, NM
10.2022 - Current
  • This is seasonal employment
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
  • Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns.
  • Developed and maintained courteous and effective working relationships.

Medicare Benefit Coordinator

General Dynamics
Las Cruces, NM
08.2020 - 11.2022
  • Excellent communication skills, both verbal and written.
  • Learned and adapted quickly to new technology and software applications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Facilitated smooth transitions for employees during mergers or acquisitions by coordinating updates to benefit plan enrollments as needed.
  • Coordinated annual open enrollment events, providing opportunities for employees to learn about their options and make informed decisions regarding their coverage selections.

College Admissions Advisor

Computer Career Center A Division Of Vista College
08.2014 - 07.2019
  • Maintained student database and electronic records for each student contact.
  • Answered student inquiries and resolved problems related to curriculum and course prerequisites.
  • Educated students on course selection to align with career goals.
  • Mentored students, offering advice and support on topic selection, appropriateness and academic value.
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.

Education

Associate of Applied Science - Business Administration

Western New Mexico University
Silver City, NM
12.2012

Skills

  • Critical Thinking
  • Coordination
  • Exemptions Expertise
  • Commercial Law
  • Invoice Processing
  • Scheduling Databases
  • Software Troubleshooting
  • Client Correspondence
  • Recruitment and Selection
  • Career and Educational Counseling
  • Academic Goals
  • Registration Processes
  • Admissions Processes
  • Local, State and Federal Tax Returns

Timeline

Tax Preparer

Intuit Turbo tax
10.2022 - Current

Medicare Benefit Coordinator

General Dynamics
08.2020 - 11.2022

College Admissions Advisor

Computer Career Center A Division Of Vista College
08.2014 - 07.2019

Associate of Applied Science - Business Administration

Western New Mexico University

Certification

Certified by IRS as a tax preparer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Cecilia Bejarano-chaconCustomer Service